ADULT PROTECTIVE INVESTIGATOR SUPV-SES - 60020072

State of Florida • Daytona Beach, FL

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About The Position

The Adult Protective Investigator Supervisor is an advanced professional position with the Florida Department of Children and Families in Volusia. The supervisor directs and supports investigators responsible for protecting vulnerable adults, working with families and facility staff, and investigating alleged abuse, neglect, self-neglect, and financial exploitation. Field work may be required to support the program mission.

The position supervises employees and manages workloads, workflows, deadlines, objectives, and time utilization. It includes setting and reviewing performance expectations, evaluating employees, coaching and training investigators, and participating in employment actions. The supervisor reviews casework, assessments, and safety plans; monitors case progress and deadlines; ensures compliance with applicable authority and regulations; identifies operational improvements; and collects, analyzes, and reports investigation data.

The supervisor also maintains working relationships with community-based providers, law enforcement, medical personnel, schools, and other community and agency resources, and provides reports and other information to the Program Office. Job tasks must be performed in accordance with applicable laws, rules, regulations, policies, and requirements.

Requirements

• Experience, education, training, knowledge, skills, and abilities, as well as responses to pre-qualifying questions, must be verifiable to meet the minimum qualifications.
• Complete the Candidate Profile application in its entirety, including supervisor names and phone numbers for all periods of employment.
• Account for and explain any gaps in employment.
• U.S. citizenship or lawful authorization to work in the United States.
• Successful completion of required state and national criminal-history background screening before beginning employment.
• Male candidates born on or after October 1, 1962, must meet the stated Selective Service registration or exemption requirement before hire or promotion.
• Participation in the State of Florida Direct Deposit Program is required, with enrollment completed within the first 30 calendar days of appointment.

Responsibilities

• Supervise, plan, and direct subordinate staff workloads, workflows, deadlines, work objectives, and time utilization.
• Support investigations into alleged abuse, neglect, self-neglect, and financial exploitation of vulnerable adults, including field work as required.
• Develop performance standards and job-duty expectations with investigators, review them for continuous improvement, and communicate compliance regularly.
• Coach investigators by recognizing strong performance and suggesting areas for improvement.
• Evaluate employees against established standards and take corrective or other appropriate action.
• Promote investigator career development, ensure proper training, and lead cross-training on investigative skills.
• Review casework, assessments, and safety plans, providing consultation and direction to ensure appropriate, clear, thorough work and proper documentation.
• Use information-system management tools to monitor open cases, manage workflow, meet action timelines, and prevent backlogs.
• Ensure Adult Protection Investigation operations comply with legislative authority and applicable federal and state rules and regulations.
• Identify and implement adjustments to improve program effectiveness and efficiency.
• Facilitate and participate in hiring, promotion, demotion, discipline, and dismissal of employees.
• Collect, analyze, and report data regarding adult protective investigations.
• Establish and maintain cooperative working relationships with community-based providers, law enforcement, medical personnel, schools, and other community or agency resources.
• Comply with program operational objectives, performance review standards, and training requirements.
• Provide the Program Office with necessary reports and other formal or informal information on cases.

Benefits

• The State of Florida offers a competitive employee benefits package; details are available through the State benefits website.
• Employees are encouraged to pursue Department opportunities for advancement and professional development.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed