Child & Family Services Case Manager
About The Position
The Iowa Department of Health and Human Services (HHS), Division of Family Well-Being & Protection, Bureau of Child Protective Services, is hiring a Child & Family Services Case Manager for the Eastern Iowa Service Area (based out of the Fayette County HHS office (129 S. Vine St., West Union, IA 52175)) covering West Union and surrounding areas. As a Child & Family Services Case Manager, you’ll support families in which child abuse and/or neglect has occurred. You will work with the families and local resources to decrease the likelihood of continued abuse while preserving families. You’ll continue to monitor safety, provide guidance, and help families access resources that promote stability and well-being.
Requirements
- Graduation from an accredited four-year college or university; OR the equivalent of four years of full-time technical work experience involving direct contact with people in overcoming their social, economic, psychological, or health problems; OR an equivalent combination of education and experience substituting the equivalent of one year of full-time qualifying work experience for one year (thirty semester or equivalent hours) of the required education to a maximum substitution of four years.
- Valid driver’s license required
- Background check required
Nice To Haves
- Strong communication and engagement with families
- Crisis management
- Observation, critical thinking, and analysis
- Time management and prioritization
- Ability to adapt to changing situations
- Designated positions in this job class require applicants to obtain the required Chauffeurs License and endorsements within a period of time as determined by the appointing authority at the time of hire.
Responsibilities
- Support families during the reconciliation phase and help them work with resources such as medical/mental health professionals, community partners, schools, etc.
- Conduct home visits and interviews, document findings clearly to assess the ongoing child safety and risk, develop safety plans, assess the strengths and needs of the child and family, and make recommendations to various county attorneys and courts
- Apply Iowa Code and HHS policy to determine case outcomes
- Maintain confidentiality and professionalism in all situations
Benefits
- Health, Dental, and Vision Coverage
- Paid Time Off (vacation, sick leave, paid holidays)
- Retirement Plans (IPERS, Retirement Investors Club)
- Flexible Spending Accounts (medical and dependent care expenses)
- Life insurance
- Free long-term disability insurance
- Employee Assistance Program
- Employee Discount Programs
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
