Child Advocacy Crisis Specialist

JusticeWorks•Wilkes-Barre, PA

About The Position

The Child Advocacy Crisis Specialist at JusticeWorks YouthCare in Luzerne County, Pennsylvania, serves as a primary point of contact for families navigating social service and legal systems. The role involves assessing family needs, connecting families with community resources, and helping them work toward stability. The specialist supports children's emotional, physical, and social well-being through monitoring and care, and provides practical support to children and families. The position is available full-time or part-time and works second shift only, including weekends as needed. The role requires transporting clients in the employee's personal vehicle when needed. JusticeWorks describes its approach as strengths-based and guided by its “KidsFirst!” mission to create stability and empower families.

Requirements

  • Bachelor’s degree preferred, or a high school diploma with documented experience in child, family, or juvenile justice services.
  • Valid driver’s license, auto insurance, and reliable vehicle.
  • Ability to pass all required background clearances.
  • Ability to pass pre-employment, post-offer drug screening.
  • Availability to work second shift only, including weekends as needed.

Nice To Haves

  • Bachelor’s degree.

Responsibilities

  • Support children’s emotional, physical, and social well-being through ongoing monitoring and care.
  • Observe and document children’s behavior, academic progress, and home environment to inform support.
  • Guide complex cases from intake and assessment through service planning and follow-up.
  • Assess situations and develop practical solutions to help families overcome barriers.
  • Partner with families, schools, agencies, and community organizations to coordinate support.
  • Transport clients using a personal vehicle as needed.
  • Maintain accurate documentation and meet program standards.

Benefits

  • Employee Stock Ownership Plan (ESOP): JusticeWorks is 100% employee owned, and employees receive an ownership interest at no cost, with a path to long-term retirement growth.
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