Case Manager - C&A Intensive Care Coordination
About The Position
The Hampton-Newport News Community Services Board is seeking an Intensive Care Coordination (ICC) Case Manager to help children and families navigate behavioral health, developmental, and community-based services. The Case Manager provides comprehensive care coordination for children and adolescents with complex service needs, working closely with youth, families, schools, service providers, and community partners to ensure services are coordinated, timely, and responsive to individual needs. The role provides enhanced case management support, including clinical assessments and level-of-care determinations for individuals diagnosed with a Serious Emotional Disturbance (SED) or an Intellectual or Developmental Disability (IDD). The work schedule is Monday through Friday, 8:30 a.m. to 5:00 p.m., with some on-call responsibilities. The selected candidate must successfully pass a criminal history fingerprint background investigation, DMV record check, Child Registry search, drug screening test, and employment reference checks.
Requirements
- Bachelor's degree in a Human Services field such as Social Work, Psychology, or Counseling.
- Two years of experience providing mental health case management or care coordination services for children.
- Knowledge of DSM-5 diagnosis and care management principles.
- Successfully pass a criminal history fingerprint background investigation, DMV record check, Child Registry search, drug screening test, and employment reference checks.
Responsibilities
- Complete clinical, functional, and service needs assessments and assist with level-of-care determinations.
- Develop and monitor individualized service plans based on the needs and goals of the child and family.
- Coordinate referrals, services, authorizations, and community resources across multiple providers and systems.
- Monitor progress, maintain timely and accurate documentation, and adjust services as needs change.
- Advocate for children and families and provide coordination and support during crisis situations as part of a multidisciplinary team.
Benefits
- Medical coverage
- Dental coverage
- Vision coverage
- Life insurance
- Flexible Spending Account (FSA)
- Paid Time Off
- 11 paid holidays
- Participation in the Virginia Retirement System (VRS)
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What This Job Offers
Job Type
Full-time
