Case Manager - Care Coordination

CarePoint Response•Baltimore, MD

1d•$23 - $25•Onsite

About The Position

CarePoint Response is seeking a Care Coordination Case Manager to support and empower participants and families enrolled in its Targeted Case Management (Adults) and Care Coordination (Youth) programs. The role works with people experiencing complex psychosocial challenges, including transitions from psychiatric hospitalization, involvement with law enforcement, and engagement with the Department of Human Services. The Case Manager collaborates with participants to connect them to community resources that promote recovery, stability, and overall well-being. Services are delivered in the least restrictive environment through flexible, community-based engagement, including meeting participants in their homes or other identified community settings. The position reports directly to the Program Manager and helps participants and families integrate into the community and improve their quality of life. This is a full-time, daytime position in Baltimore, Maryland, with weekday hours listed as 9:00 a.m. to 5:00 p.m. The posting lists travel as up to 25% in the job details and up to 70% in the role description. The hourly salary range is $23.00–$25.00.

Requirements

Bachelor’s degree in social work, psychology, or a related human service field from an accredited college.
A valid and unrestricted driver’s license.
Proficiency with Microsoft Office Suite products.
Experience working with individuals with mental illness, addiction, and/or co-occurring disorders is given priority.

Nice To Haves

Experience working with youth and family services.
Familiarity with EHR/EMR systems.
Mental Health First Aid certification.

Responsibilities

Provide services in the least restrictive environment, meeting participants in their homes or other identified community settings.
Maintain a caseload of Targeted Case Management and Care Coordination participants and provide specialized intensive case management as needed.
Connect participants with care and community resources and supports to assist with recovery and prevent entry into the criminal justice system.
Maintain a schedule and flexibility with hours as needed to meet participant needs.
Maintain collaborative relationships with community partners and support service agencies.
Provide transportation to participants for appointments when necessary.
Complete timely and accurate documentation.
Complete outcome-tracking forms for the caseload.
Complete insurance and Medicaid authorizations for the caseload.
Attend weekly Care Management meetings to discuss participant progress.
Attend trainings and conferences as needed to improve program skills.
Perform additional responsibilities as determined by the Program Manager.