Chief Technology Officer

KEMBA Financial Credit Union•Columbus, OH

20h•Hybrid

About The Position

The Chief Technology Officer (CTO) leads KEMBA�s enterprise technology strategy to enable business execution, operational resilience, and long term growth. As a member of the Executive Management Team, the CTO aligns technology, data, and digital capabilities with organizational priorities while ensuring a secure, scalable, and compliant technology environment.

Requirements

Bachelor�s degree in computer science or related field or equivalent experience
10+ years� experience managing and/or directing technological operations
7+ years� experience working in the financial industry
Experience in strategic technology planning, execution, and policy development
Excellent knowledge of technology environments, including telecommunications, networks, programming, media, and desktops
Solid understanding of computer systems characteristics, features, and integration capabilities
Extensive knowledge of data processing, hardware platforms, enterprise software applications, and outsourced systems
Technical experience with systems networking, databases, Web development, and user support
Exposure to business theory, business processes, management, budgeting, and business office operations
Excellent understanding of project management principles
Well organized and attentive to detail
Creative and self-motivated

Nice To Haves

Master�s degree in Business Administration or related field

Responsibilities

Participates as a member of the executive management team in governance processes of the organization�s architecture, telecommunications, networks, programming, media, and desktops
Leads strategic technological planning to achieve business goals by prioritizing technology initiatives and coordinating the evaluation, deployment, and management of current and future technologies
Collaborates with the appropriate departments to develop and maintain a technology plan that supports organizational needs
Develops and communicates business/technology alignment plans to executive team, staff, partners, customers, and stakeholders
Directs development and execution of an enterprise-wide disaster recovery and business continuity plan
Assesses and communicates risks associated with technology-related investments and purchases
Develops business case justifications and cost/benefit analyses for technology spending and initiatives
Defines requirements for new technology implementations and communicate them to key business stakeholders
Reviews hardware and software acquisition and maintenance contracts and pursue master agreements to capitalize on economies of scale
Defines and communicates corporate procedures, policies, and standards for the organization for acquiring, implementing, and operating new network systems, equipment, software, and other technologies
Approves, prioritizes, and controls projects and the project portfolio as they relate to the selection, acquisition, development, and installation of major information systems
Conducts research to remain up-to-date and knowledgeable regarding industry trends and emerging technologies in anticipation of new business processes and system alterations
Analyzes and improves upon technology standards across the organization to maintain a technological and competitive edge within the market
Acts as primary liaison for the company�s technology vision via regular written and in-person communications with the organization�s executives, department heads, and end users
Creatively and independently provides resolution to technical problems in a cost-effective manner
Develops, tracks, and controls the technical services annual operating and capital budgets for purchasing, staffing, and operations
Supervises recruitment, development, retention, and organization of all technical staff in accordance with corporate budgetary objectives and personnel policies
Ensures continuous delivery of technical services through oversight of service level agreements with end users and monitoring of systems, programs, and equipment performance
Ensures equipment and software operation adheres to applicable laws and regulations
Where necessary, oversees and develops patenting of intellectual property, inventions, and business processes
Performs all duties in a manner that is fully compliant with applicable industry regulations as well as KEMBA policy and procedures
Develops an understanding of Credit Union history, philosophy, organization, policies, and operational procedures
On a self-direct basis, continues to improve individual level of competency through training and certification on established educational programs
Relates to others beyond giving and receiving instructions: Communicates with coworkers or peers without exhibiting behavioral extremes
Performs work activities requiring negotiating, instructing, supervising, persuading, or speaking with others
Responds appropriately to feedback
Performs other duties as required by management