Chief Revenue Officer - REMOTE

Brightli • St. Louis, MO

4d • Remote

About The Position

Chief Revenue Officer (CRO) - REMOTE Build. Scale. Transform. We are searching for a bold, growth-oriented Chief Revenue Officer who thrives on building high-performing organizations and transforming revenue performance at scale. Centerstone operates across multiple states and generates over $1B in annual revenue, and we are entering a new phase of strategic growth. The CRO will play a central role in building the next generation of enterprise revenue strategy. Reporting directly to the CFO, this leader will bring together revenue cycle operations, payer strategy, analytics, and growth initiatives into one unified enterprise approach. This is a role for a true builder—someone who sees opportunity in complexity and knows how to turn strategy into measurable results. Job Summary: The Chief Revenue Officer (CRO) is a corporate officer responsible for the strategic direction, performance, and integration of all revenue-related functions across the enterprise reporting to the CFO. The CRO will unify strategy, operations, and technology across revenue cycle, payer contracting, credentialing, onboarding, billing, collections, and value-based payment models. As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace. We are an Equal Employment Opportunity Employer. Brightli is a Smoke and Tobacco Free Workplace. About Brightli Brightli is on a mission: A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance use care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients. We are doing this by forming a new behavioral health organization under new model. Under one parent company, multiple organizations are able to collaborate, share resources and system supports, increase recruiting and retention efforts, increase access to specialized care, and meet the growing demand for behavioral and addiction recovery care. Brightli’s top-line subsidiaries include Burrell Behavioral Health (Burrell), Preferred Family Healthcare (PFH), Southeast Missouri Behavioral Health (SEMO), Firefly, Adult and Child Health, and Places for People. While these organizations operate independently and are governed by separate board of directors, their operations and services benefit from this model. Alone, organizations may be able to navigate the current tumultuous healthcare environment, but we believe that together we can do so much more than survive. Our communities need us now more than ever, and by working together we are ready to answer their call for years to come. Brightli Snapshot 200 locations 4 states 19 subsidiaries and/or affiliates 5k+ employees

Requirements

• 10+ years of executive leadership in revenue cycle, managed care, or payer strategy
• Experience leading revenue operations in $500M+ healthcare organizations
• Deep expertise in Medicaid reimbursement and payer contracting
• Strong operational command of EHR-integrated revenue cycle systems
• Successful completion of background check including criminal record, driving record, abuse/neglect and fingerprint check.
• Completion of New Hire Orientation at the beginning of employment.
• All training requirements including Relias at the beginning of employment and annually thereafter.
• Current driver’s license, acceptable driving record and current auto insurance.

Responsibilities

• Enterprise Revenue Strategy Develop and execute a unified revenue strategy across a $1B multi-state system.
• Lead payer negotiation strategy across Medicaid, Medicare, and commercial contracts, including complex and value-based arrangements .
• Partner with executive leadership on long-term revenue projections, growth strategy, and market expansion.
• Revenue Cycle & Operations Oversee end-to-end revenue cycle operations including patient access, centralized onboarding, billing, collections, reimbursement analytics, and revenue integrity .
• Standardize workflows and optimize performance across multiple EHR platforms.
• Drive measurable improvements in clean claims rate, denial reduction, AR days, and cash flow.
• Ensure audit readiness and regulatory compliance across all states of operation .
• Managed Care & Payer Relations Lead strategic relationships with managed care organizations and state Medicaid entities .
• Analyze payer performance trends and implement corrective strategies.
• Strengthen enterprise positioning in network participation and reimbursement competitiveness.
• Growth, Marketing & Market Position Align revenue strategy with service line growth, capacity planning, and market demand .
• Collaborate with leadership on business development, sales planning, and client retention initiatives.
• Leadership Build and mentor a high-performing revenue organization.
• Serve as a key member of the senior leadership team, participating in executive and board-level strategy discussions .
• Foster a culture of accountability, transparency, and continuous improvement.
• Communicate the strategic direction of the organization and encourage participation by all team members.
• Provide leadership and guidance to all aspects of the department.
• Take an active role in monitoring the identification, development, and execution of strategic objectives.
• Involve, as appropriate, all team members to achieve goals.
• Effectively communicate to team members any changes and newsworthy events within the department or company.
• Handle difficult team member situations directly, using appropriate discretion and Human Resource advice to show respect for the individual
• Champion change and effectively manage the implementation of new ideas.
• Reinforces team approach throughout functions; support and solicit input from team members at all levels within the company.

Benefits

• Paid time off: full-time employees receive an attractive time off package to balance your work and personal life
• Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more
• Top-notch training: initial, ongoing, comprehensive, and supportive
• Career mobility: advancement opportunities/promoting from within
• Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Education Level: No Education Listed