Chief Revenue Officer

Performive LLCMelville, NY
Remote

About The Position

CloudFirst is a leading managed cloud, cybersecurity, and infrastructure services provider focused on helping midsize enterprises modernize operations, improve resiliency, and accelerate business growth. The company delivers secure, scalable, and compliant IT solutions that allow organizations to focus on innovation while CloudFirst manages mission-critical infrastructure, cybersecurity, and operational performance. With deep expertise across cloud infrastructure, managed services, cybersecurity, disaster recovery, and compliance, CloudFirst partners with clients across industries including manufacturing, healthcare, financial services, legal, transportation, hospitality, utilities, construction, and government. CloudFirst’s mission is to protect and optimize customer operations, data, and business continuity. The company is committed to delivering exceptional customer experiences through responsive engineering support, operational excellence, and strategic technology partnerships. As CloudFirst continues its next phase of accelerated growth, the company is seeking a high-impact Chief Revenue Officer (CRO) to lead all revenue-generating functions, scale the go-to-market organization, and help drive long-term enterprise value creation.

Requirements

  • 10+ years of progressive leadership experience in sales, revenue operations, marketing, or business development
  • Proven track record of scaling recurring revenue businesses within MSP, MSSP, cloud, infrastructure, SaaS, or IT services organizations
  • Experience leading direct sales, channel sales, and demand generation teams
  • Strong understanding of managed services, cybersecurity, cloud infrastructure, and enterprise technology solutions
  • Demonstrated success building scalable go-to-market organizations and predictable revenue engines
  • Data-driven mindset with expertise in KPI management, forecasting, and sales analytics
  • Hands-on leadership style with strong coaching and team development capabilities
  • Strong executive communication, negotiation, and relationship management skills
  • Experience with CRM and sales enablement platforms such as Salesforce
  • Strong strategic and operational leadership capabilities
  • A builder mentality with experience scaling teams and infrastructure
  • Ability to drive accountability while maintaining a collaborative culture
  • Executive presence and credibility with customers, partners, and investors
  • Passion for customer success and operational excellence
  • High energy, urgency, and adaptability within fast-growth environments
  • Experience integrating acquisitions and aligning multiple revenue channels

Nice To Haves

  • Bachelor’s degree in business, Marketing, Technology, or related field preferred
  • Experience working in private equity-backed organizations preferred

Responsibilities

  • Develop and execute the company’s multi-year revenue growth strategy
  • Establish revenue targets, forecasting models, and operational KPIs
  • Align go-to-market strategy with target customer segments and service offerings
  • Identify and evaluate new market opportunities, partnerships, and expansion strategies
  • Drive predictable recurring revenue growth and long-term customer value
  • Build, lead, and scale high-performing direct and channel sales teams
  • Establish accountability, pipeline discipline, and sales execution standards
  • Coach and mentor sales leadership and individual contributors
  • Develop compensation plans and incentive structures aligned to company objectives
  • Improve sales productivity, win rates, and customer acquisition efficiency
  • Partner with marketing leadership to drive pipeline growth and brand awareness
  • Build integrated outbound, inbound, partner, and digital demand generation programs
  • Align marketing and sales around lead quality, conversion metrics, and funnel performance
  • Improve market positioning, messaging, and competitive differentiation
  • Expand and optimize strategic partner relationships
  • Develop channel programs that increase lead generation and recurring revenue
  • Strengthen relationships with technology vendors and ecosystem partners
  • Drive partner accountability and measurable pipeline contribution
  • Oversee account management and customer success functions
  • Improve customer retention, upsell, and cross-sell performance
  • Ensure strong executive relationships across key customer accounts
  • Create processes that support customer satisfaction and long-term engagement
  • Build scalable sales processes and operational infrastructure
  • Establish accurate forecasting and pipeline management disciplines
  • Optimize CRM systems, reporting, and analytics capabilities
  • Drive data-driven decision-making across all revenue functions
  • Standardize contract negotiation and pricing strategies
  • Partner closely with Operations, Finance, Product, and Delivery teams
  • Participate in strategic planning and board-level reporting
  • Support acquisition integration and revenue synergy initiatives
  • Foster a collaborative, high-performance leadership culture
  • Achieve and exceed annual bookings and revenue targets
  • Strengthen and expand channel and strategic partnership programs
  • Build scalable direct sales and demand generation capabilities
  • Improve forecasting accuracy and pipeline visibility
  • Enhance customer retention and expansion performance
  • Align marketing, sales, and customer success around measurable KPIs
  • Develop a repeatable, data-driven revenue operating model
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