Chief Operations Officer

Metropolitan Public Defender Service Inc•Portland, OR
•$139,319 - $175,888•Onsite

About The Position

MPD is seeking a Chief Operations Officer to oversee core internal operational functions, including administrative systems, facilities, finance, human resources, infrastructure, information technology, and policy/data. The role oversees procurement, State and County contracts, internal policies and procedures, and other projects designated by the Executive Director. It coordinates Department Director teams and works with the Executive Director to implement programmatic strategies. The position reports directly to the Executive Director. This is a full-time, in-office, exempt, at-will position. MPD is a nonprofit law firm and the largest single provider of trial-level public defense services in Oregon, with offices in Multnomah and Washington counties.

Requirements

  • Excellent verbal and written communication skills.
  • Excellent interpersonal and customer service skills.
  • Excellent organizational skills and attention to detail.
  • Excellent time management skills and a proven ability to meet deadlines.
  • Ability to function well in a fast-paced and at times stressful environment.
  • Proficiency with Microsoft Office Suite, ADP, NetSuite, Legal Server, or related software.
  • Reliable transportation.

Nice To Haves

  • Experience working in public defense or a comparable profession.
  • Experience in senior program management.
  • Experience in leadership or management in a direct services organization, particularly one with a complex array of programs.

Responsibilities

  • Monitor financial performance and support long-term viability through sound fiscal management.
  • Review payment requests and exercise signing authority.
  • Oversee procurement and contracts and grants.
  • Monitor the department and contribute to personnel and risk management.
  • Oversee talent strategy, aligning recruitment, development, and performance management with organizational goals while fostering collaboration, learning, and accountability.
  • Oversee facilities, information technology, case management systems, and related areas, including project management.
  • Lead and oversee internal policies and procedures to support compliance, risk management, and coordination among departments.
  • Assist in external policy development and contribute to data collection and reporting.
  • Provide oversight for several administrative departments.
  • Partner with department directors to support effective operations and provide strategic guidance.
  • Participate in management meetings, including the formulation and implementation of goals and objectives.
  • Ensure MPD's mission is fulfilled through compliant, efficient, and well-managed daily operations.
  • Coordinate Department Director teams and work with the Executive Director to implement programmatic strategies.

Benefits

  • Medical insurance with a choice of PPO or HDHP.
  • Dental insurance with a choice of PPO Standard or PPO Enhanced.
  • Vision insurance.
  • Flexible Spending Account (FSA) or Health Savings Account (HSA).
  • Basic life, short-term disability, long-term disability, and AD&D coverage, 100% employer paid.
  • 401(k) contribution of 6% of annual salary, with full vesting after five years of service.
  • PTO: 24 hours upon hire, accruing monthly up to 80 hours and increasing up to 120 hours starting at 24 months.
  • 10 paid holidays and 2 Personal Equity Days.
  • 4 mental health days per year.
  • Sick leave: 48 hours upon hire, with monthly accrual after six months of employment.
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