Chief Operations Officer

Larson Financial Holdings•Chesterfield, MO

About The Position

At Larson Capital Management, LLC, the Chief Operations Officer is a key member of the leadership team and serves as the firm’s process architect and operational backbone. Partnering directly with the President, the COO owns the design, documentation, implementation, and ongoing accountability of the processes and procedures that run the business. The role ensures every function operates from clear, written, repeatable procedures that are followed. The COO drives firm-wide operations, establishes the operating rhythm, holds leaders accountable for commitments and timelines, and partners with the President to translate strategy into disciplined daily execution. The COO also coaches and mentors portfolio company executives, sharing operational rigor and helping them improve processes, performance management, and execution. This is a hands-on, high-accountability role focused on written procedures, clear ownership, and consistent follow-through.

Requirements

At least 15 years of progressive operational leadership experience.
Demonstrated experience designing, documenting, and implementing process and procedure frameworks at scale.
Proven track record building a written operating system, including procedure libraries, SOPs, process maps, RACI matrices, and KPI dashboards, and driving organization-wide adoption.
Experience reporting to or partnering closely with a President, Managing Partner, or CEO to execute organizational priorities.
Strong accountability and follow-through, including the ability to hold senior peers and direct reports to commitments while maintaining relationships.
Strong operational and financial acumen, including the ability to read financial statements, build operating models, and translate strategy into measurable execution.
Outstanding written communication skills and the ability to produce clear, concise procedures and policies that people use.
Bachelor's degree required.

Nice To Haves

MBA or relevant advanced degree.
Lean, Six Sigma Green Belt or Black Belt, or other formal process-improvement certification.
Experience in a private equity firm, professional services firm, or PE-backed portfolio company.
Experience implementing process-management or workflow tools, such as business process management software, project management platforms, or knowledge-management systems.
Background in management consulting, internal audit, or operational excellence.
Experience establishing an operations function from the ground up in a growing organization.

Responsibilities

Create, implement, and maintain process and procedure maps across investment operations, finance and accounting, investor relations, and other firm functions.
Ensure written procedures are accessible, version-controlled, current, and followed.
Map current-state and future-state processes; identify gaps and redundancies; and design workflows with clear inputs, outputs, owners, hand-offs, and decision rights.
Build and maintain the central operating manual and procedure library, and lead periodic reviews.
Apply continuous improvement methods such as Lean or Six Sigma to reduce waste and cycle times and improve quality.
Partner with the President to establish and enforce the firm's operating rhythm, including annual planning, quarterly business reviews, monthly operating reviews, weekly leadership meetings, and daily stand-ups as needed.
Track leadership commitments, deadlines, and deliverables; surface slippage early; and ensure issues are resolved.
Build and own the firm's KPI and operational dashboard, providing the President with a view of performance against plan.
Translate the President's priorities into action plans, sequence initiatives, and track commitments through completion.
Lead firm-wide operations and ensure cross-functional initiatives are scoped, resourced, and delivered on time and within budget.
Lead implementation of systems, tools, and technology to improve operational efficiency and scalability.
Manage vendor and external service-provider relationships and ensure service-level agreements are defined, measured, and met.
Own onboarding and offboarding processes for firm employees and new portfolio investments.
Identify operational risks, design controls, and partner with compliance and legal to ensure procedures meet regulatory and fiduciary standards.
Coach and mentor portfolio company executives on operational rigor, performance management, and strategic execution.
Help portfolio company leadership teams implement written procedures, KPI dashboards, and accountability systems.
Provide operational support to portfolio companies facing process, organizational, or execution challenges.