Chief Operating Officer

Donor Alliance•Denver, CO

About The Position

The Chief Operating Officer (COO) provides operational direction, leadership, management, and vision for Donor Alliance. The role ensures the organization has effective operational controls, administrative and reporting procedures, and people systems to support growth, efficiency, and effectiveness. The COO provides administrative direction for organ services, donor program engagement, and donor and family services, and manages operational aspects of the organization in partnership with the CEO. The COO coordinates services that honor donors and donor families, maximize donation opportunities, and provide quality, cost-effective support to transplant centers, tissue processors, and donor hospitals. As a member of the executive leadership team, the COO supports organizational strategy, growth, goal setting, operational planning, and budget management while leading assigned departments and developing a high-performing, accountable management team.

Requirements

Bachelor’s degree in life sciences, business, management, health care management, or a related field, or equivalent work experience.
Minimum of ten years of clinical organ donation experience.
Minimum of seven years of leadership experience.
Proven operational management and communication effectiveness.

Nice To Haves

Advanced degree strongly preferred.
Industry certification preferred.

Responsibilities

Provide day-to-day leadership and management of assigned departments.
Collaborate with the leadership team to develop and implement operational infrastructure, including systems, processes, and personnel designed to accommodate growth objectives.
Manage assigned staff, including recruitment and selection, scheduling and job assignments, training and development, coaching and counseling, performance appraisal and recognition, and recommendations regarding promotion and discipline in accordance with policies and procedures.
Serve on the executive leadership team to develop statistics, set objectives, and implement action plans that support the organization’s philosophy and enhance organizational and employee performance.
Motivate and lead a high-performance management team, provide mentoring, and foster a success-oriented, accountable environment.
Work with the CEO to identify, define, and prioritize issues related to operational goals; develop strategies for changing conditions and new opportunities and implement them throughout the organization.
Drive the organization toward achieving and exceeding business goals and objectives.
Lead the development, communication, and implementation of growth strategies and processes, and assist in developing operational, business, and marketing plans.
Work with the Advisory Board and CMO to define medical services and build positive relationships with staff and the medical community.
Identify and implement services that improve efficiency and effectiveness for key customers, including transplant centers and tissue processors.
Support organizational strategic planning and goal development, including goals for related departments, and monitor progress and completion.
Oversee preparation, submission, and implementation of departmental budgets; manage operating and capital budgets, variances, and efforts to conserve funds and maximize resources.
Participate in local and national organizations related to position responsibilities and represent Donor Alliance professionally.