Chief Operating Officer

State of Maryland•Washington County, MD

About The Position

The Chief Operating Officer is responsible for the organization in the absence of the CEO and oversees operations, grounds, and programs at the MDH Potomac Center and SETT (Secure Evaluation and Therapeutic Treatment) in Hagerstown, Maryland. The COO directs business operations and the facility’s 24/7 operations through departments including Human Resources, Fiscal, Maintenance, Security, IT, and Quality Assurance. The position develops, implements, and manages the program components of the annual budgets in conjunction with the Chief Financial Officer. This includes separate budgets for the Potomac Center (Intermediate Care Facility/State Residential Center) and SETT (Forensic Residential Center). The COO ensures services comply with federal, state, and licensing requirements; assists the CEO with planning and implementing a strategic plan aligned with MDH’s mission, vision, and policies; serves on the Executive Board and Senior Leadership Committee; helps lead the organization and make decisions in its best interest; and supports community outreach.

Requirements

  • Bachelor’s degree from an accredited college or university in health, human services, business, accounting, or a management field.
  • Five years of professional administrative experience, including two years at a managerial or supervisory level.
  • A related master’s degree from an accredited college or university may substitute for one year of general experience.

Nice To Haves

  • Experience working with intellectual and developmental disabilities (IDD) and forensic populations.
  • Experience with facility operations, budget preparation, supervision, and coordination of facility management.

Responsibilities

  • Lead the organization in the absence of the CEO.
  • Oversee operations, grounds, and programs at the Potomac Center and SETT.
  • Direct business and 24/7 facility operations through Human Resources, Fiscal, Maintenance, Security, IT, and Quality Assurance departments.
  • Develop, implement, and manage program components of annual budgets in conjunction with the Chief Financial Officer, including separate budgets for the Potomac Center and SETT.
  • Ensure services comply with federal, state, and licensing requirements.
  • Assist the CEO in planning, organizing, and implementing a strategic plan aligned with MDH’s mission, vision, and policies.
  • Serve as a member of the Executive Board and Senior Leadership Committee.
  • Help lead the organization, make decisions in its best interest, and support community outreach.

Benefits

  • State of Maryland benefits
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