Chief Operating Officer
About The Position
At Plumbing Solutions, LLC, we’re known as the plumbing partner that residential builders can depend on, every job, every time. With multiple branches across the Southeast and a growing reputation for quality, communication, and reliability, we’re building a scalable company that thrives on structure, teamwork, and execution. We’re now seeking a Chief Operating Officer (COO) to strengthen and streamline our headquarters operations, ensuring the systems, people, and processes behind the scenes are aligned to support sustainable growth. The COO will oversee and develop all headquarters departments, ensuring the company operates efficiently, profitably, and in alignment with our strategic goals. This includes direct leadership of HR, Purchasing, Accounting/Finance, Estimating, Scheduling, and other administrative functions that support our branches and field teams. This role requires a leader who understands the operational demands of a construction or trade‑based business and can translate that understanding into strong internal systems, disciplined processes, and high-performing teams. You’ll work closely with the CEO to drive organizational clarity, strengthen cross‑departmental communication, and build the infrastructure needed for continued expansion.
Requirements
- 10+ years of progressive leadership experience in construction, plumbing, or a related trade industry.
- Proven track record in multi-location or operations management.
- Strong understanding of field operations, scheduling, logistics, and financial accountability.
- A builder of systems and people, not just a manager.
- Excellent communicator with a steady, decisive leadership style.
- Ability to thrive in a fast-growing, hands-on environment.
- 10+ years in multi-location operations, preferably in residential plumbing or construction trades.
- Proven record in scaling organizations and developing leaders.
- Exceptional financial literacy; understands how to connect field metrics to profitability.
- High EQ leader skilled in communication, accountability, and team development.
- Systems-oriented thinker who thrives in fast-growth environments.
- Bachelor’s degree in Construction Management, Business, or related field (MBA preferred).
Responsibilities
- Lead and manage all HQ departments, including HR, Purchasing, Accounting/Finance, Estimating, and Scheduling.
- Translate the CEO’s vision into measurable goals, execution plans, and accountability across administrative and support functions.
- Develop and mentor department heads, ensuring consistent performance, communication, and alignment with company standards.
- Oversee financial performance, budgeting processes, and operational efficiency metrics.
- Strengthen coordination between HQ and branch operations to ensure seamless support for field teams.
- Build and refine scalable systems, policies, and reporting structures that support growth and operational consistency.
- Drive accountability through structured meetings, scorecards, and performance reviews.
- Champion company culture, communication, and leadership development across all HQ teams.
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What This Job Offers
Job Type
Full-time
Career Level
Executive
