Chief of Staff

Civic Roundtable

12d•Remote

About The Position

As Chief of Staff, you’ll work directly with the CEO as a strategic thought partner and operator across company operations, go-to-market efforts, and high-priority initiatives. You’ll help identify priorities, bring structure to ambiguity, and turn ideas into action. This is a high-ownership, cross-functional role for someone who likes to move fast and shift seamlessly between strategy and execution at a growing startup. It’s a great fit for someone who wants exposure to all parts of a company. We’re looking for someone who loves bringing order to ambiguity, notices broken systems and instinctively wants to fix them, and is energized by the opportunity to help shape how the company scales. We’re also looking for someone energized by the opportunity to build better tech for public servants doing critical work.

Requirements

3-5 years of experience in ops, chief of staff, consulting, finance, or a high-velocity startup
An excitement to build from scratch in addition to tweaking process that already exists
Strong technical aptitude and comfort picking up new tools quickly, including AI
Excellent judgment on prioritization and when to pull in others

Nice To Haves

Love bringing order to ambiguity and know the difference between process and bureaucracy
Move fluidly between strategy and execution without losing the thread on either
Notice broken systems and instinctively want to improve them
Write exceptionally well and communicate clearly under pressure
Can independently own multiple priorities and know when to escalate
Thrive in fast-moving, early-stage environments where the job description changes
Care about making government work better for the people it serves

Responsibilities

Build and improve how the company runs
Create scalable processes and operating rhythms that keep the company organized and moving
Identify friction across teams and implement solutions that improve execution
Build systems that provide visibility into key business metrics and progress
Drive strategic initiatives and company priorities
Own cross-functional projects from scoping through execution
Conduct market and competitive analysis and develop recommendations that inform company decisions
Create leverage for leadership by ensuring critical priorities move forward or standing up new functions (e.g., referral/channel partnerships)
Support investor communication and financial planning efforts
Scale the business through operations and technology
Strengthen RevOps processes and internal systems that facilitate growth
Help attract exceptional talent and build scalable hiring processes
Identify and implement AI tools, automations, and internal systems that help the team move faster and work smarter