Chief of Staff

Novita AI • San Mateo, CA

2d

About The Position

We are seeking a highly organized, detail-oriented, and proactive Chief of Staff to serve as the operational backbone of our North American team.
You will be the "first line of defense" for local compliance, managing everything from vendor contracts and budget tracking to SaaS optimization and daily administration. This is a high-trust, high-impact position with a clear growth trajectory toward a Head of Operations role for the right candidate.

Requirements

• Education: Bachelor’s or Master’s degree. Backgrounds in STEM, Data Analytics, Business Administration, Project Management, or Pre-Law are highly preferred. (Recent graduates with strong potential are welcome to apply).
• Language: Fluent in Mandarin Chinese and professional working proficiency in English.
• Core Competencies: Exceptional logical thinking and common sense. You don't need to be a lawyer, but you must have a sharp eye for detail, risk assessment, and process optimization.
• Work Style: Highly responsible, grounded, and willing to roll up your sleeves to handle behind-the-scenes operational tasks.
• Adaptability: Ability to thrive in a fast-paced, cross-border startup environment.

Nice To Haves

• Previous experience in Legal, Compliance, HR, or Operations in the US
• proficiency in using AI tools to enhance workflow efficiency.

Responsibilities

• Compliance & Risk Management: Act as the local compliance gatekeeper. Proactively review sales contracts and vendor agreements before execution. Identify and resolve historical contract gaps to ensure robust risk mitigation.
• Finance & Budget Tracking: Monitor the operational budget, track spending efficiency, and provide early warnings for budget overruns. Handle local tax, government correspondence, and administrative compliance loops.
• Internal Efficiency & IT/SaaS Management: Audit and manage local SaaS subscriptions (e.g., Gusto, CRM tools) to optimize costs and utilization. Ensure data privacy and security standards are met in all contract and invoice management processes.
• General Administration: Oversee daily office operations, support local HR functions, and provide comprehensive logistical support to ensure the frontline team can focus on business growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level