Chief of Staff to the Group COO

AXIS • New York, NY

6d • $225,000 - $275,000

About The Position

The Chief of Staff to the Group COO serves as the strategic execution partner to the Group COO and the primary integration point across AXIS's Operations, Data & Analytics, Technology, AI, Transformation, Architecture, and Information Security portfolios. The role turns strategy into action through portfolio governance, operating cadence, value realization, cross-functional execution, and executive decision support, enabling the Group COO to focus on high-value strategic, operating, talent, and investment decisions while maintaining accountability for execution and outcomes.

The role manages the Group COO's enterprise agenda and strategic priorities; oversees portfolio investments, benefits, execution health, and resource allocation; and coordinates complex initiatives and transformation efforts. It integrates technology, data, AI, architecture, and operations, supports responsible AI adoption, and partners with Operations and Underwriting leaders to improve capacity, efficiency, resilience, service quality, and scalability.

The Chief of Staff operates the COO organization's management cadence, maintains visibility of operational and technology-related risks, and coordinates audit, regulatory, control, and remediation commitments. The role also prepares the Group COO for executive and Board discussions and develops concise, decision-oriented materials and analyses. Success is measured by effective execution of the COO agenda, measurable value from strategic investments, coordinated cross-functional delivery, improved underwriting and operational performance, proactive risk management, and effective executive decision-making.

Requirements

• Senior leadership experience in Operations, Strategy, Transformation, Technology, Data & Analytics, AI, or Enterprise Program Leadership.
• Experience operating within a complex, regulated financial services or insurance environment.
• Proven ability to lead large-scale cross-functional initiatives and influence senior executives without direct authority.
• Strong commercial, financial, operational, and strategic acumen.
• Working knowledge of technology, data, AI, governance, risk, and organizational design.
• Strong business judgment, executive communication, and stakeholder management skills.
• Strategic, outcome-oriented, and execution-focused approach.
• Strong financial and value-realization mindset.
• Ability to challenge constructively and drive accountability.
• Ability to operate as a trusted advisor with senior leadership and the Board.

Responsibilities

• Shape and manage the Group COO's enterprise agenda and strategic priorities.
• Integrate Operations, Technology, Data & Analytics, AI, and Transformation into a unified operating model and execution roadmap.
• Surface key trade-offs, dependencies, risks, and recommendations for decision-making.
• Oversee the COO portfolio, including investment priorities, benefits realization, execution health, and resource allocation.
• Ensure major initiatives have clear business outcomes, ownership, success metrics, and accountability; challenge initiatives that are not delivering measurable business value.
• Coordinate complex cross-functional initiatives and address interdependencies, delivery obstacles, and organizational barriers.
• Ensure transformation efforts produce sustainable business outcomes rather than activity-based progress.
• Integrate Data & Analytics, Technology, AI, Architecture, and Operations, aligning investments with underwriting advantage, operational effectiveness, scalability, and business growth.
• Support responsible AI adoption, governance, workforce readiness, and value realization.
• Partner with Operations and Underwriting leadership to improve capacity, efficiency, resilience, service quality, and scalability.
• Drive process modernization, workflow redesign, automation, and AI-enabled operating model improvements.
• Support increased underwriting capacity without proportionate increases in operational cost or headcount.
• Operate the COO organization's management cadence, including strategic reviews, investment governance, risk reviews, and performance management.
• Maintain visibility of operational, technology, cyber, AI, third-party, and execution risks.
• Track and coordinate significant audit, regulatory, control, and remediation commitments.
• Prepare the Group COO for ExCo, Board, and executive leadership discussions.
• Develop concise, decision-oriented materials, recommendations, and executive-level analyses, and ensure consistent messaging across the COO portfolio.

Benefits

• Medical plans for you and your family
• Health and wellness programs
• Retirement plans
• Tuition reimbursement
• Paid vacation
• Competitive target incentive compensation, with awards based on overall corporate and individual performance
• Comprehensive and competitive benefits package

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed