Chief of Staff to the Group COO

AXIS (AXIS Capital) • New York, NY

7d • $225,000 - $275,000

About The Position

The Chief of Staff to the Group COO serves as a strategic execution partner and integration point across AXIS Capital’s Operations, Data & Analytics, Technology, AI, Transformation, Architecture, and Information Security portfolios. The role converts strategy into action through portfolio governance, operating cadence, value realization, cross-functional execution, and executive decision support. It enables the Group COO to focus on high-value strategic, operating, talent, and investment decisions while maintaining accountability for execution and outcomes.

The position shapes and manages the Group COO’s enterprise agenda, integrates functions into a unified operating model and execution roadmap, and provides decision support on trade-offs, dependencies, risks, and recommendations. It oversees portfolio investment priorities, benefits realization, execution health, resource allocation, and measurable business outcomes. It also coordinates cross-functional initiatives, addresses delivery obstacles and organizational barriers, and supports sustainable transformation outcomes.

The Chief of Staff connects Data & Analytics, Technology, AI, Architecture, and Operations, helping align investments with underwriting advantage, operational effectiveness, scalability, and business growth. The role supports responsible AI adoption and partners with Operations and Underwriting leaders on capacity, efficiency, resilience, service quality, process modernization, workflow redesign, automation, and AI-enabled operating improvements.

The position operates the COO organization’s management cadence, including strategic reviews, investment governance, risk reviews, and performance management. It tracks operational, technology, cyber, AI, third-party, and execution risks, as well as significant audit, regulatory, control, and remediation commitments. The Chief of Staff prepares the Group COO for executive and Board discussions and develops concise, decision-oriented materials, recommendations, and analyses.

AXIS Capital describes itself as a global provider of specialty lines insurance and reinsurance, with an entrepreneurial, disciplined, and ethical culture and a commitment to an inclusive and welcoming workplace. The role is an existing vacancy.

Requirements

• Senior leadership experience in Operations, Strategy, Transformation, Technology, Data & Analytics, AI, or Enterprise Program Leadership.
• Experience operating within a complex, regulated financial services or insurance environment.
• Proven ability to lead large-scale cross-functional initiatives and influence senior executives without direct authority.
• Strong commercial, financial, operational, and strategic acumen.
• Working knowledge of technology, data, AI, governance, risk, and organizational design.
• Strong business judgment and enterprise-level thinking.
• Strategic, outcome-oriented, and execution-focused approach.
• Excellent executive communication and stakeholder management skills.
• Strong financial and value-realization mindset.
• Ability to challenge constructively and drive accountability.
• Ability to operate as a trusted advisor with senior leadership and the Board.

Responsibilities

• Shape and manage the Group COO’s enterprise agenda and strategic priorities.
• Integrate Operations, Technology, Data & Analytics, AI, and Transformation into a unified operating model and execution roadmap.
• Surface key trade-offs, dependencies, risks, and recommendations for decision-making.
• Oversee the COO portfolio, including investment priorities, benefits realization, execution health, and resource allocation.
• Ensure major initiatives have clear business outcomes, ownership, success metrics, and accountability.
• Challenge initiatives that are not delivering measurable business value.
• Coordinate complex cross-functional initiatives and resolve interdependencies, delivery obstacles, and organizational barriers.
• Ensure transformation efforts produce sustainable business outcomes rather than activity-based progress.
• Integrate Data & Analytics, Technology, AI, Architecture, and Operations and help align investments with underwriting advantage, operational effectiveness, scalability, and business growth.
• Support responsible AI adoption, governance, workforce readiness, and value realization.
• Partner with Operations and Underwriting leadership to improve capacity, efficiency, resilience, service quality, and scalability.
• Drive process modernization, workflow redesign, automation, and AI-enabled operating model improvements.
• Support increasing underwriting capacity without proportionate increases in operational cost or headcount.
• Operate the COO organization’s management cadence, including strategic reviews, investment governance, risk reviews, and performance management.
• Maintain visibility of operational, technology, cyber, AI, third-party, and execution risks.
• Track and coordinate significant audit, regulatory, control, and remediation commitments.
• Prepare the Group COO for ExCo, Board, and executive leadership discussions.
• Develop concise, decision-oriented materials, recommendations, and executive-level analyses.
• Ensure consistent messaging across the COO portfolio.

Benefits

• Competitive target incentive compensation, with awards based on overall corporate and individual performance.
• Medical plans for the employee and family.
• Health and wellness programs.
• Retirement plans.
• Tuition reimbursement.
• Paid vacation.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed