Chief of Staff & Strategic Operations

United Water Restoration Group of So. FL., Inc.•Naples, FL

4d•$55,000 - $80,000•Hybrid

About The Position

This is a unique opportunity to work directly alongside the Head of Business Development as his right hand. No two days are the same. One morning you may interviewing a new employee, and the next day walking a commercial project, preparing a proposal for a municipality, or meeting with a major client. You'll gain exposure to nearly every aspect of running a high-growth company, including operations, sales, marketing, business development, strategic planning, and executive decision-making. If you're ambitious, hardworking, and eager to accelerate your career, this role offers an exceptional learning opportunity and a clear path for growth.

Requirements

1–5 years of professional experience preferred.
Exceptional work ethic with a willingness to roll up your sleeves.
Highly organized with outstanding attention to detail.
Strong relationship-building instincts with the judgment to represent the company professionally in new environments.
Strong written and verbal communication skills.
Comfortable interacting with executives, customers, subcontractors, referral partners, trade partners, and field personnel.
Proficient with Microsoft Office and Google Workspace.
Comfortable using CRM and internal systems to document interactions, track commitments, and maintain clear visibility into follow-up.
Willingness to travel throughout South Florida for meetings, client visits, project walkthroughs, and market-development activities.
Naturally curious, confident, personable, and eager to learn.
Highly dependable, accountable, and disciplined about follow-up.
Thrive in fast-paced environments with changing priorities and are comfortable initiating conversations with people you do not already know.
Enjoy solving problems, taking ownership, and building long-term relationships.
Comfortable wearing multiple hats, receiving feedback, and staying persistent when an opportunity takes multiple touches to develop.
Looking for a long-term career, not just your next job.

Nice To Haves

Construction or Mitigation experience is not required.

Responsibilities

Help identify and advance strategic growth opportunities across priority markets and customer segments.
Build thoughtful target lists of property owners, property managers, municipalities, healthcare systems, schools, hospitality groups, referral partners, trade partners, and commercial clients.
Support thoughtful, high-touch outreach and follow-up with prospective clients, referral sources, and strategic partners.
Help register United Water Restoration Group with large corporations, government agencies, and institutional clients while maintaining organized records of contacts, opportunities, and next steps.
Evaluate incoming bid, partnership, and market opportunities and help determine which are worth pursuing.
Attend job walks, pre-bid meetings, industry events, and selected networking opportunities as a representative of United Water Restoration Group.
Attend customer meetings, project walkthroughs, industry events, and other client-facing meetings.
Assist with client communications, follow-up, relationship development, and next-step coordination.
Help resolve customer issues and ensure exceptional service.
Follow active projects from start to finish while coordinating with operations.
Jump into whatever is needed to help the business succeed.
Source, interview, and recruit exceptional employees.
Coordinate hiring efforts across the business.
Assist with onboarding and organizational development.
Recruit and qualify new subcontractors throughout Florida.
Expand and strengthen our subcontractor network.
Negotiate pricing and service agreements.
Build long-term vendor relationships.
Assist with Accounts Receivable initiatives for our sister company, United Water Restoration Group.
Support collections and customer follow-up.
Help prepare operational and financial reporting.
Coordinate special administrative and strategic projects.
Share commercial opportunities with Air Force HVAC and United Water Restoration Group.
Coordinate cross-selling efforts between Air Force HVAC and United Water Restoration Group.
Improve customer follow-up and client experience between Air Force HVAC and United Water Restoration Group.
Develop strategic partnerships across both businesses.