Chief of Staff, Go to Market (GTM) Operations

EquinixRedwood City, CA
Onsite

About The Position

The Director / Chief of Staff, Go‑to‑Market (GTM) Operations is a senior, execution‑focused partner to the SVP of GTM Operations. This role strengthens decision‑making, performance management, and operational rigor across the GTM organization by owning data, analytics, business insights, and operating cadence. Acting as the central hub for GTM reporting and analysis, this role ensures the SVP and GTM leadership team have clear, accurate, and timely insights to run the business—particularly in an environment without a dedicated analytics team. While the role supports strategic planning, its primary focus is hands‑on, data‑driven execution and performance visibility across Sales, Marketing, Finance, RevOps, Product, and Strategy.

Requirements

  • 8–15+ years of experience in GTM Operations, Sales Ops, RevOps, Business Operations, or Analytics
  • Proven experience supporting senior leaders in data‑driven, execution‑focused environments
  • Strong analytical skills with hands‑on experience building dashboards and performance reporting
  • Excellent executive communication and attention to detail
  • Comfortable operating with limited analytics infrastructure
  • Bachelor’s degree required

Nice To Haves

  • advanced degree or analytics certifications a plus

Responsibilities

  • Serve as a trusted operational partner to the SVP, supporting execution, decision preparation, and follow‑through
  • Anticipate reporting and insight needs; equip leadership with clear, decision‑ready data
  • Translate priorities into dashboards, metrics, and action plans
  • Own GTM data, analytics, and reporting across the organization
  • Build and maintain dashboards and scorecards covering pipeline, forecasting, productivity, capacity, and revenue performance
  • Synthesize complex data into clear insights, risks, and recommendations
  • Partner with Sales Ops, RevOps, Finance, and Systems to ensure data integrity and metric consistency
  • Own GTM operating rhythm (MBRs, QBRs, forecast reviews, planning cycles)
  • Prepare concise, data‑driven pre‑reads and executive updates
  • Track commitments and action items to ensure accountability and execution
  • Support high‑impact GTM initiatives (process improvements, tooling changes, coverage and capacity models)
  • Establish lightweight governance, timelines, and success metrics
  • Coordinate across teams to remove blockers and maintain momentum
  • Act as an extension of the SVP’s operational voice in cross‑functional forums
  • Improve consistency, scalability, and automation of GTM reporting and processes

Benefits

  • Employee Assistance Program
  • health insurance
  • life insurance
  • disability insurance
  • voluntary plans
  • retirement plan
  • Paid Time Off (PTO)
  • Paid Holidays

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What This Job Offers

Job Type

Full-time

Career Level

Director

Number of Employees

5,001-10,000 employees

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