Chief of Staff - CTO
About The Position
Coursera and Udemy have combined to create one of the world's most comprehensive skills development platforms for the AI era. This role serves as a strategic integrator for the Chief Technology Officer (CTO), operating across a major function or business domain to connect strategy and execution. The Chief of Staff ensures that the Tech organization scales effectively, translating company strategy into a cohesive operating system that drives alignment, accountability, and results across multiple teams. This role is central to evolving how Coursera operates to enable sustained growth and agility, designing and improving frameworks for planning, governance, decision-making, and resource allocation. Operating at the intersection of strategy and operations, this role enables the executive and leadership team to deliver Coursera’s goals with greater clarity, speed, and discipline.
Requirements
- 12-15 years in a business or executive management role
- In-depth experience driving results in an Engineering organization
- Extremely versatile, dedicated to efficient productivity
- Experience defining, planning, and driving top-level strategic initiatives
- Excellent communicator in written and verbal form
- Demonstrated experience organizing and directing multiple teams and departments
- Proven track record of data-driven approach to complex decision-making
Nice To Haves
- Master’s degree in Business Administration or similar field
- Experience with data analysis
- Experience with budget management
- Consulting experience with a focus on operations management
- Proven success in a project management role
- Nimble business mind with a focus on developing creative solutions
- Strong project reporting skills, with a focus on interdepartmental communication
Responsibilities
- Manage and continuously improve the CTO Org operating rhythm, including timely review and action of key performance indicators (KPIs)
- Partner with executive-enabling functions (People, Finance, Administration) to drive the CTO’s strategic change and improvement initiatives org-wide
- Drive the strategic and operational planning system for the CTO organization, defining and continuously improving processes that enable the CTO to effectively and efficiently manage their large team with ongoing visibility into results and impact
- Oversee a portfolio of strategic projects, structuring and driving to completion complex, ambiguous initiatives, steering large, cross-functional projects, and building consensus with senior leadership across the organization
- Lead employee engagement strategy, in collaboration with People Business Partner, crafting initiatives that foster a positive, inclusive, and dynamic work environment. Plan and execute internal communications within the team, ensuring that all team members are informed, aligned, and motivated
- Create cross-functional connections between the principal’s org and adjacent functions to accelerate decision-making and remove friction
- Facilitate strategic meetings, ensuring alignment and clarity on objectives, and drive follow-through on action items. Represent the CTO in certain cross-functional meetings and projects, advocating for their priorities and ensuring alignment with overall company strategy
- Build and develop relationships with the CTO’s direct reports and other individuals in critical roles - providing an unbiased ear - to understand the need and opportunities in existing ways of working and helping define new strategies to address
Benefits
- Comprehensive health and wellness benefits
- Bonus and RSU equity programs
- Global perks designed to help you grow and thrive
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Executive
