Chief of Staff - Business Development (North America)

Ten Group•Las Vegas, NV

3d•Onsite

About The Position

Ten is on a mission to become the most trusted service business in the world, with technology-driven Product at the center of its strategy. Millions of members access Ten's services across lifestyle, travel, dining, and entertainment through partnerships with over fifty clients including HSBC, Swisscard, Visa, Mastercard, and American Express. Ten operates on multi-year contracts, generating revenue through platform-as-a-service and technology fees, and is globally scaled with a critical mass of high-net-worth members. The company has a market-leading consumer proposition and credibility with leading suppliers in restaurants, travel, entertainment, and luxury retail. Ten is debt-free, profitable, and the first B Corp listed on the London Stock Exchange (AIM market). The company plans to invest in technology, including AI, to help members organize their leisure lives. This unique role offers rapid development, initially involving six months working directly with Ten’s CEO in London as Chief of Staff. After this period, the candidate will relocate to the USA (New York or Las Vegas) to become the Head of Business Development, leading strategic development in North America by working with leading banks, wealth managers, and premium brands to provide Ten-driven loyalty platforms. The Head of Business Development role reports to the Co-Founder & Group COO and will be a leadership position on the most senior operating board for Ten North America, with some accountability for P&L and product development.

Requirements

Experience of working with senior stakeholders to ensure the delivery of organisational change and/or communications in a fast-growth multi-national business.
High-potential: Envision the role as a route to becoming a future leader within the business.
Persuasive communicator: Ability to understand and connect with others' strategic objectives, tailoring communication to effect change.
Demonstrates first-rate emotional intelligence and adaptability in communicating with diverse audiences.
Sales Skills: Strong negotiator with ability to independently acquire clients.
Highly numerate: Naturally inquisitive and analytical, adept at translating complex data and insights into clear, actionable communication.
Quick learner: Demonstrates a strong ability to rapidly adapt to new technologies, processes, and business areas, driven by a passion for understanding and problem-solving.
Professional experience: Experience gained from management consulting, accounting, or FMCG firms.
Strategic thinker: Ability to grasp the bigger picture and develop insights from detailed numerical analysis.
Self-driven and resilient: Capable of working in ambiguous, unstructured environments with multiple competing priorities.
Fluent in English.
Full right to work in the USA.

Responsibilities

Provide comprehensive support to the CEO across their full range of responsibilities, with a particular focus on business development and client engagement.
Act as an extension of the CEO by following up, cascading communication, and stepping in when needed to ensure continuity and alignment.
Effectively articulate complex concepts in persuasive and concise language for diverse audiences.
Lead and manage specific CEO-driven projects, including planning, execution, and progress tracking.
Collaborate with external stakeholders and cross-functional teams to drive change and implement transformation initiatives successfully.
Conduct detailed analyses to support decision-making and strategic initiatives.
Monitor and assess the effectiveness of strategies and decisions, recommending adjustments where necessary for optimal outcomes.
Build a winning sales strategy for North America, focusing on closing deals with US banks, wealth managers, and Fortune 500 brands.
Optimize go-to-market approaches to maximize revenue and profitability.
Implement consultative, value-based selling processes and supporting sales technologies to close high-value, multi-year deals.
Identify new business opportunities, develop partnerships, and deepen relationships in financial services.
Stay ahead of market trends and competitor activity, turning insights into actionable strategies that drive results.
Drive significant revenue growth by closing multi-year contracts valued at $1M+ through platform-as-a-service and technology fees.
Partner with executive leadership, marketing, proposition and product teams to align strategies and deliver exceptional client value.
Ensure seamless communication and collaboration across teams to achieve company-wide goals.
Recruit, inspire, and develop exceptional sales talent to drive measurable success.

Benefits

A competitive salary depending on experience.
Relocation package and visa support: the move to London or from London, depending on where the candidate is currently located, will be covered by Ten.
Competitive paid time off package.
A paid day each year to volunteer time for a good cause that is important to them.
One (1) month paid Sabbatical after every 5 years of Service, without tapping into annual leave.
Lucrative Ten Loyalty Rewards program which includes a bonus and gift to say thank you for being part of Ten.
Remote Working Holidays - possibilities to Travel and Work anywhere in the world!
Access to lots of great travel and entertainment discounts as our clients’ members would!
Be part of our global, dynamic, and inclusive Team, with diversity at its core.
Genuine career opportunities within a dynamic and international company.