Chief of Maintenance
About The Position
The Chief of Maintenance leads maintenance operations at the Homewood Suites Salt Lake City Draper, Utah, ensuring the hotel is safe, comfortable, and in excellent condition for guests. The role oversees maintenance staff, daily operations, sustainability programs, inventory, purchasing, scheduling, and departmental spending. It also includes performing and inspecting repairs and preventive maintenance, troubleshooting hotel technical equipment, overseeing safety and key-control programs, and assisting guests. The Chief of Maintenance works collaboratively with other departments and supports hotel goals. Long hours may sometimes be required, and participation in Manager on Duty coverage is required as needed.
Requirements
- At least 3 years of progressive facilities management experience in a hotel or related field, or a 2-year college degree and 1 year of related management experience.
- High school diploma or equivalent.
- Required HVAC, electrical, plumbing, boiler operations, and general maintenance skills.
- Ability to work long hours sometimes.
- Ability to exert up to 100 pounds of force occasionally, 50 pounds frequently, and 20 pounds constantly to lift, carry, push, pull, or otherwise move objects.
- Maintain a warm and friendly demeanor.
- Effective verbal and written communication with employees and guests at all levels.
- Ability to listen to, understand, and clarify concerns raised by employees and guests.
- Ability to multitask and prioritize departmental functions to meet deadlines.
- Ability to understand and evaluate complex information and data from various sources.
- Ability to maintain confidentiality.
Responsibilities
- Hire, train, supervise, motivate, counsel, and recognize maintenance staff.
- Oversee daily operations, sustainability programs, inventory, ordering, and scheduling within the department budget.
- Perform basic repairs and preventive maintenance throughout the hotel, and inspect work completed by others for quality and compliance with standards.
- Troubleshoot technical devices and systems, including key-card systems, internet equipment, and television equipment.
- Oversee hotel safety programs and key control.
- Greet and assist guests with requests, and build relationships with long-term and repeat guests to support loyalty and satisfaction.
- Support hotel goals through teamwork and collaboration with all departments.
- Attend required hotel meetings and trainings and participate in Manager on Duty coverage as required.
- Maintain personal appearance and grooming standards, including wearing a nametag.
- Comply with company standards and regulations to encourage safe and efficient hotel operations.
- Promote productivity, identify problem areas, and assist with implementing solutions.
- Anticipate, prevent, identify, and resolve problems.
- Maintain confidentiality and perform other duties as requested by management.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Company-paid life insurance
- Short-term and long-term disability insurance
- Paid time off, including paid vacation and paid sick leave
- Company-matched 401(k) plan
- Voluntary benefits, including accident, life, critical illness, and Flexible Spending Account
- Hotel benefits
- Employee assistance program
- Leadership development program
- Daily pay
- Paid holidays
- Educational opportunities and tuition reimbursement
- Paid jury duty, personal, medical, and military leave in accordance with applicable law
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
