Chief of Laboratory Services

Providence • Renton, WA

2d

About The Position

The Chief of Laboratory Services is envisioned as the senior enterprise leader accountable for the clinical, operational, financial, and workforce performance of clinical laboratory services across all sites and testing environments. This role is intended to provide unified leadership, governance, and strategic direction for laboratory services, establish system-wide decision rights for strategy, standards, and performance, standardize performance management while preserving necessary local customization, and strengthen quality, safety, regulatory readiness, and accreditation across all labs. The role will also align enabling functions such as analytics, workforce development, and vendor strategy to support enterprise scale. Key performance outcomes include improved turnaround time, reduced bottlenecks, and optimized capacity/utilization across acute, ambulatory, and outreach laboratory settings, standardized enterprise performance management (KPIs/dashboards) with reduced unwarranted variation in productivity, quality, and experience, strengthened compliance and accreditation readiness across the laboratory footprint, and a cohesive workforce strategy that improves retention, leadership sustainability, and span-of-control optimization across divisions.

Requirements

• Bachelor’s degree required
• MLS(ASCP) or comparable laboratory credential
• Demonstrated experience partnering with physician/medical director leaders in a dyad model preferred
• Progressive senior leadership experience in clinical laboratory services within a large, complex health system (multi-site, multi-specialty) preferred
• Deep knowledge of laboratory regulatory and accreditation environments and demonstrated ability to manage enterprise clinical risk
• Proven success leading transformation, operating model change, and performance improvement across distributed teams
• Proven financial acumen including budget management, resource stewardship, and revenue integrity
• Ability to lead in a matrixed environment; effective partnering with physician leadership and cross-functional stakeholders

Nice To Haves

• Master’s degree in healthcare administration, business, laboratory science, or related field preferred
• Additional leadership or quality credentials preferred
• Experience leading point-of-care testing governance, outreach/ambulatory lab growth, and enterprise laboratory standardization
• Lean/Six Sigma or comparable performance improvement training and demonstrated results

Responsibilities

• Define and execute enterprise clinical laboratory strategy; establish governance, decision rights, and operating rhythms across divisions
• Ensure consistent laboratory quality systems including accreditation, licensure, and corrective action oversight across the enterprise
• Drive system-wide performance outcomes including turnaround time, productivity, utilization, and service reliability
• Establish enterprise performance metrics and dashboards; ensure budget alignment, revenue integrity, and vendor strategy
• Lead the enterprise laboratory leadership structure, span-of-control optimization, and leadership development
• Execute labor strategy, workforce planning, succession planning, and retention initiatives
• Partner with physician leaders and clinical executives to align laboratory services with clinical pathways and patient safety priorities
• Standardize enterprise capabilities including analytics, vendor strategy, education, and accreditation support

What This Job Offers

• Job Type: Full-time
• Career Level: Senior