Chief Nursing Officer

Intermountain HealthButte-Silver Bow, MT
Onsite

About The Position

The Chief Nursing Officer (CNO) sets the vision and strategy for patient care, clinical services, and caregiver experience in the hospital (nursing, physician, operations) structure. In addition, the CNO provides clinical leadership and consultation to business divisions within the hospital (e.g., Finance, IT, Supply Chain) and is responsible for driving execution of region and enterprise strategic initiatives and key performance indicators to enable best-in-class performance in the core domains of safety, quality, patient experience, access, equity, engaged caregivers, stewardship, and growth. This role provides the opportunity to experience the Mountain West’s diverse culture and incredible landscapes. You’ll be able to explore abundant outdoor recreational opportunities, including skiing, hiking, and fishing, as well as stunning national parks and forests, all within hours of where you’ll call home. Becoming a part of the Intermountain team means gaining a family and finding a place to plant your roots. Intermountain Health is a nonprofit system of 34 hospitals, 400+ clinics, a medical group of more than 4,800 employed physicians and advanced care providers, a health plan division called Select Health with more than one million members, and other health services. Helping people live the healthiest lives possible, Intermountain is widely recognized as a leader in clinical quality improvement and efficient healthcare delivery. Join our world-class team and embark on a career filled with opportunities, strength, innovation, and fulfillment.

Requirements

  • Knowledgeable in healthcare finance, including billing procedures, revenue cycles, budgeting, financial, analysis, and compliance.
  • Strong interpersonal and communication skills with the ability to lead and execute in a complex, matrixed environment.
  • Ability to listen, consider, and assimilate input from a wide range of constituents.
  • Solid influencing skills; capable of building consensus.
  • Exceptional critical thinking skills, coupled with the ability to prioritize and execute key business drivers.
  • Strong work ethic with the ability to deal with ambiguity in a professional and consistent manner.
  • Master’s degree from an accredited university required.
  • Masters required within 4 years of promotion.
  • Either the bachelor’s or master’s degree must be in nursing.
  • Current state nursing license to practice as a Registered Nurse.
  • Basic Life Support Certification (BLS) for healthcare providers may be required depending on facility call protocol.
  • Progressive experience in nursing leadership.
  • Demonstrated outcomes in quality management, patient safety and experience, caregiver engagement, and care management.
  • Experience in leading other clinical areas, partnering with physicians, developing clinical strategies, implementing operational plans and measuring/driving outcomes.
  • Demonstrated experience with change management and the ability to provide leadership in the adaptation and implementation of new processes and/or technology.

Nice To Haves

  • Doctor of Nursing Practice (DNP).
  • Director level acute care leadership experience.
  • Experience leading a Magnet or Pathways designated organization.
  • Experience with performance improvement processes/tools (e.g., High Reliability Organization, Lean).
  • NE – BC or NEA – BC Certification.

Responsibilities

  • Direct the vision and strategy for hospital nursing operations in alignment with region and enterprise nursing operations.
  • In collaboration with Region nursing leadership, the Hospital President, hospital leaders and the budget director, establish and approve capital and operating budgets to ensure sound financial management of clinical and business operations for the facility.
  • Develop and support implementation of shared goals.
  • Analyze data trends and evaluate current and future tactics to deliver on KPIs and metrics.
  • Lead patient experience implementation efforts and lead hospital patient quality and safety outcomes, including nursing sensitive indicators.
  • Ensure and drive standardization of clinical best practice, patient and caregiver safety, and quality.
  • Drive the culture of bedside caregiver empowerment and leadership accountability to drive best-in-class patient outcomes, caregiver safety, and caregiver engagement.
  • Operationalize the elements of the Nursing Professional Practice Model.
  • Collaborate closely with regional, market, and service line leaders to assure provision of safe, quality, efficient, and multidisciplinary care through effective, high-performing care models.
  • Improve clinical care by developing clinical partnerships across the market, region, and enterprise.
  • Partner with CMO and other key leaders to foster and enhance relationships between clinical support staff and physicians/APPs.
  • Demonstrate leadership behaviors that support the mission, vision, and values of the organization.
  • Embrace inclusion and belonging in leading and understanding all caregivers’ perspectives to meet Intermountain Health’s goals.
  • Drive strategic collaboration with academic and community leaders.

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Healthy Living program to address your holistic health (includes financial incentives, digital tools, tobacco cessation, classes, counseling)
  • Paid time off
  • Financial wellness tools
  • Retirement planning
  • Annual pay-for-performance opportunity (“AP4P”)
  • Sign-on bonus (when applicable)
  • Relocation bonus (when applicable)
  • Comprehensive benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
  • PEAK program (up-front tuition coverage paid directly to the academic institution, 100+ learning options, including undergraduate studies, high school diplomas, and professional skills and certificates, eligible on day 1 of employment).
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