Chief Nursing Officer-Texas Health Southlake

Texas Health Resources•Arlington, TX

About The Position

The Chief Nursing Officer (CNO) partners with the hospital President and CQMO to develop, approve, and oversee policies, procedures, and standards of care and practice that guide patient care. The CNO directs activities supporting compliance with regulatory and accreditation requirements, establishes processes for sharing data and information with leaders and staff, and oversees organizational patient-experience strategy in partnership with the President and CQMO. The role gathers comprehensive information about issues, situations, and trends and defines measurable outcomes for operational, staffing, and practice matters, considering safety, reliability, effectiveness, impact on practice, cost, and resources. The CNO provides leadership in the professional practice setting, builds and supports teams, and leads flexibly through challenging situations. The role represents nursing to the medical-executive team, board of trustees, executive leadership, and others, and is accountable for nursing practice, education, professional development, research, administration, and nursing services throughout the organization. The CNO provides balanced direction aligned with system-level High Reliability principles; fosters culture through engagement, education, and participation; uses situational and collaborative leadership; forms and supports interprofessional teams; balances patient and organizational needs; and builds collaborative relationships with physicians. The role requires sound judgment, HR knowledge, awareness of downstream impacts, purposeful visibility and rounding, talent discernment, effective and concise meetings and presentations, and the ability to translate strategies into actionable tactics and desired outcomes. The position also uses reward and recognition creatively to support nursing and interprofessional teamwork.

Requirements

  • Bachelor's degree in Nursing.
  • Master's degree in nursing or a related field, or a plan to achieve the fundamentals through a Master's Nurse Leadership program within 24 months of hire.
  • Either 3 years of senior-level experience overseeing hospital-wide nursing services, with an emphasis on Magnet or Pathways to Excellence implementation, or 5 years at director level or above managing multiple units or clinical disciplines with budget and productivity responsibilities.
  • Texas RN license required upon hire.
  • BCLS certification before providing independent patient care and maintained quarterly.
  • ACLS and PALS certifications within 90 days of hire.
  • Knowledge of nursing management, quality improvement, financial analysis, process and planning, strategic planning principles, nursing standards of care and practice, ethical principles, and nursing and healthcare trends.
  • Ability to solve problems, think outside the box, and be resourceful; be results-oriented, a quick learner, and a self-starter.
  • Ability to perform the essential duties satisfactorily; reasonable accommodations may be made for individuals with disabilities.

Nice To Haves

  • Certification in Nursing Administration preferred upon hire.

Responsibilities

  • Develop, approve, and oversee implementation of patient-care policies, procedures, and standards of care and practice.
  • Direct activities that support compliance with regulatory and accreditation standards and requirements.
  • Create processes to disseminate data and information to leadership and staff.
  • Oversee patient-experience strategy across the organization in partnership with the President and CQMO.
  • Collect comprehensive data relevant to issues, situations, and trends.
  • Identify and document measurable expected outcomes for issues, staffing, and practice.
  • Consider safety, reliability, effectiveness, impact on practice, cost, and resources in delivery of nursing care.
  • Lead in the professional practice setting and build and support teams through challenging situations.
  • Represent nursing to the medical-executive team, board of trustees, executive leadership, and others.
  • Assume accountability for nursing practice, nursing education, professional development, nursing research, nursing administration, and nursing services wherever delivered in the organization.
  • Align direction with the system-level High Reliability channel.
  • Build culture through engagement, education, and participation; use situational and collaborative leadership.
  • Form and implement interprofessional teams and foster collaboration with physicians.
  • Balance patient and organizational needs and use reward and recognition to support nursing and interprofessional teamwork.
  • Use sound judgment and HR knowledge, anticipate downstream impacts, and maintain purposeful visibility.
  • Round with the intent to listen, hear, and respond; discern talent.
  • Organize and lead concise, results-oriented meetings and deliver exceptional presentations.
  • Convert strategies into actionable tactics that lead to desired outcomes.
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