The Chief Nursing Officer (CNO) partners with the hospital President and CQMO to develop, approve, and oversee policies, procedures, and standards of care and practice that guide patient care. The CNO directs activities supporting compliance with regulatory and accreditation requirements, establishes processes for sharing data and information with leaders and staff, and oversees organizational patient-experience strategy in partnership with the President and CQMO. The role gathers comprehensive information about issues, situations, and trends and defines measurable outcomes for operational, staffing, and practice matters, considering safety, reliability, effectiveness, impact on practice, cost, and resources. The CNO provides leadership in the professional practice setting, builds and supports teams, and leads flexibly through challenging situations. The role represents nursing to the medical-executive team, board of trustees, executive leadership, and others, and is accountable for nursing practice, education, professional development, research, administration, and nursing services throughout the organization. The CNO provides balanced direction aligned with system-level High Reliability principles; fosters culture through engagement, education, and participation; uses situational and collaborative leadership; forms and supports interprofessional teams; balances patient and organizational needs; and builds collaborative relationships with physicians. The role requires sound judgment, HR knowledge, awareness of downstream impacts, purposeful visibility and rounding, talent discernment, effective and concise meetings and presentations, and the ability to translate strategies into actionable tactics and desired outcomes. The position also uses reward and recognition creatively to support nursing and interprofessional teamwork.
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Job Type
Full-time
Career Level
Executive