Chief Nursing Officer

TLC Management•Marion, IN

About The Position

The Chief Nursing Officer (CNO) provides executive leadership, strategic direction and clinical oversight for TLC Management’s 21 facilities in Indiana, Ohio and Florida. The role advances clinical excellence, resident safety, quality improvement and regulatory compliance across the organization. Working with executive, regional and facility leaders, the CNO establishes clinical priorities, supports consistent standards of care and develops nursing leaders. The CNO oversees nursing and clinical services across the managed portfolio, visits facilities regularly, reviews clinical performance data and coordinates support for facilities facing clinical challenges. The role guides teams through survey readiness, regulatory surveys, plans of correction and follow-up, and advises executive leadership on clinical performance, risks and resource needs. The CNO also partners with operational and human resources leaders on workforce planning, recruitment, retention, education and succession planning, while fostering a culture of respect, accountability, communication and continuous improvement.

Requirements

Active, unencumbered Registered Nurse license, with the ability to obtain and maintain licensure as required for the role.
Bachelor’s degree in nursing.
Significant nursing leadership experience in skilled nursing, long-term care, rehabilitation or a related healthcare setting.
Demonstrated experience overseeing clinical operations across multiple facilities or locations.
Knowledge of clinical quality improvement, resident safety, survey processes and applicable regulatory requirements.
Experience developing clinical leaders and using clinical data to improve performance.
Ability to travel regularly to facilities in Indiana, Ohio and Florida.
Strong clinical judgment, strategic thinking and problem-solving skills.
Ability to coach leaders, build relationships and work across teams.
Clear written and verbal communication skills.
Ability to manage competing priorities and respond to urgent concerns.
Commitment to resident dignity, compassionate care and team member development.

Nice To Haves

Master’s degree in nursing, healthcare administration or a related field.
Executive or regional clinical leadership experience in a multi-state organization.

Responsibilities

Develop and lead clinical strategies, policies and standards that support safe, compassionate, resident-centered care.
Provide executive oversight of nursing and clinical services across 21 facilities.
Set clinical priorities for Regional Nurse Consultants and develop standards that promote quality, safety and consistent care.
Review clinical outcomes, quality measures, audits and incidents to identify risks, trends and opportunities for improvement.
Coordinate support for facilities experiencing clinical challenges and monitor the effectiveness of improvement plans.
Guide facility teams through survey readiness, regulatory surveys, plans of correction and follow-up.
Collaborate with operational and compliance leaders to address clinical risks and support regulatory compliance.
Coach and develop regional and facility clinical leaders, including directors of nursing.
Visit facilities regularly to assess clinical operations, build relationships and support local teams.
Partner with human resources and operational leaders on clinical recruitment, retention, education and succession planning.
Advise executive leadership and the COO on clinical performance, significant concerns, emerging risks and resource needs.
Foster a culture of accountability, respect, communication, appreciation and continuous improvement.
Perform other related duties as assigned.