Chief Medical Instructor

Crisis24•Boca Raton, FL
•Remote

About The Position

The Chief Medical Instructor is the organization’s senior instructional leader for developing, delivering, and overseeing training programs for protection and medical personnel. This is a remote-first role focused primarily on training and training development, with responsibility for clinically sound, operationally relevant, compliant, and consistent instruction across national and international operations. It does not include day-to-day clinical operations or site-based medical team management, but periodically supports field delivery of medical coverage and training to maintain operational credibility and meet organizational and client requirements. The role oversees curriculum development, instructor standards, certification compliance, medical workforce readiness, and education for executive protection, remote operations, luxury destinations, and other high-profile environments. The Chief Medical Instructor leads a national instructor network and the development and delivery of courses including AHA BLS, ACLS, PALS, TECC, TCCC, and other approved medical courses. The position also develops scenario-based and blended learning, coordinates instructors and training resources, maintains records and quality-assurance processes, and supports compliance and workforce-readiness initiatives. The selected candidate will work with protection leadership, field operations, compliance teams, and medical leadership to identify training priorities and integrate medical and protection training. The role may involve client meetings, planning sessions, site visits, special events, and occasional field deployments. The position is remote-first, with preference for East Coast candidates near the organization’s training facilities and a major airport. The selected candidate must be able to spend approximately one week per month at the designated training facility in Virginia and travel up to 50%, including occasional international travel.

Requirements

  • Active National Registry Paramedic certification.
  • Ability to obtain additional state licensure when operationally required.
  • Current FP-C or CCEMT-P certification.
  • Current AHA BLS, ACLS, PALS, and PHTLS certifications.
  • Current AHA BLS, ACLS, and PALS instructor credentials, with experience teaching these courses.
  • Current NAEMT instructor credentials.
  • Current instructor certification in TECC and/or TCCC.
  • Demonstrated experience developing and delivering medical education.
  • At least five years of experience in emergency, critical care, tactical, austere, flight, remote, or executive medical environments.
  • Working knowledge of medical compliance requirements, including bloodborne pathogen standards, HIPAA, infection control, and occupational exposure training.
  • Strong understanding of adult learning principles, skills-based instruction, simulations, and scenario development.
  • Excellent written and verbal communication skills.
  • Strong organizational, leadership, and interpersonal skills.
  • Ability to work effectively with cross-functional teams.
  • Ability to maintain discretion and professionalism in high-profile and confidential environments.
  • Willingness to complete organization-approved executive protection training.
  • Willingness and ability to travel up to 50%.
  • Ability to spend approximately one week per month at the organization’s designated training facility in Virginia.
  • Willingness to periodically support medical coverage, client training, and other field-service requirements.

Nice To Haves

  • Previous experience managing or overseeing a medical training program.
  • Experience coordinating a multi-state or national instructor network.
  • Experience managing an AHA Training Site, AHA Training Center, or NAEMT training program.
  • Experience managing medical compliance, credentialing, or workforce-readiness programs.
  • Prior service in tactical, military, federal, or specialized medical roles, including 18D, PJ, IDC, flight paramedic, White House Medical Unit, DoD medical team, or similar assignments.
  • Experience supporting executive protection operations, UHNW clients, dignitaries, luxury resorts, or international medical programs.
  • Previous executive protection training or operational experience.
  • Experience developing custom training for medical and non-medical personnel.
  • Familiarity with simulation-based education, training technology, learning-management systems, and certification-tracking platforms.
  • Experience conducting training needs assessments and developing programs based on operational risk.
  • Additional critical care, tactical, compliance, or instructional certifications.

Responsibilities

  • Lead the development and delivery of medical training programs for protection and medical personnel.
  • Serve as a senior subject-matter expert for medical instruction and training development.
  • Oversee a national instructor network delivering AHA BLS, ACLS, PALS, TECC, TCCC, and other approved medical courses.
  • Establish instructional standards, course-delivery expectations, and quality-control processes.
  • Coordinate training schedules, instructor assignments, course resources, and certification requirements.
  • Support the growth and development of the organization’s AHA and NAEMT training programs and maintain knowledge of applicable standards.
  • Ensure courses comply with certifying-body requirements and organizational policies.
  • Develop practical, scenario-based, custom, and blended-learning programs tailored to client needs, operating environments, risks, and regulatory requirements.
  • Develop and maintain instructor guides, student materials, lesson plans, skills checklists, scenarios, evaluations, and other training resources.
  • Review and update curricula to reflect clinical guidelines, regulatory requirements, operational lessons learned, and industry best practices.
  • Recruit, evaluate, onboard, mentor, and coach qualified medical instructors; maintain accurate instructor records and provide evaluations and feedback.
  • Ensure instructors maintain current credentials and comply with applicable organizational, certifying-body, and regulatory requirements.
  • Work with compliance teams, field operations, and the medical division to identify and address training and compliance requirements.
  • Support tracking and verification of licenses, certifications, instructor credentials, continuing education, and role-specific qualifications.
  • Support compliance education covering bloodborne pathogens, HIPAA, infection control, occupational exposure, and other applicable requirements.
  • Maintain compliance-training documentation, completion records, competency assessments, and renewal requirements; assist with audits, documentation requests, and corrective actions.
  • Maintain and audit training records, course documentation, student rosters, evaluations, certification records, and instructor files.
  • Monitor feedback, student performance, and training outcomes; establish quality-assurance and continuous-improvement processes.
  • Ensure appropriate use, maintenance, accountability, and readiness of training equipment and simulation materials.
  • Partner with protection leadership, field operations, compliance teams, and medical leadership to identify training priorities and capability gaps.
  • Develop training and exercises reflecting executive protection, remote operations, international travel, and high-profile client support, including casualty care, medical emergencies, evacuation planning, communications, and coordination with local emergency resources.
  • Support the development of training related to medical kits, emergency action plans, response protocols, and operational readiness.
  • Participate in training-related client meetings, planning sessions, site visits, and program-development discussions; deliver training to medical and non-medical audiences.
  • Complete organization-approved executive protection training to understand protection operations and integrate medical training into the protective mission.
  • Periodically deploy to support medical coverage, client training, special events, exercises, and other operational requirements.
  • Provide medical support within licensure, credentials, approved scope of practice, and organizational medical direction.
  • Represent the organization professionally when supporting UHNW clients, executives, dignitaries, private communities, and luxury hospitality partners.
  • Apply lessons from field assignments to strengthen curricula, exercises, and instructor development.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Competitive 401(k) with employer match
  • Employee Assistance Program
  • Paid time off
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