Chief Executive - North Puget Sound

Providence•Everett, WA

About The Position

The Chief Executive (CE), North Puget Sound, is the senior accountable executive for the strategic, operational, clinical, financial, cultural and community performance of the local care network. Reporting to the North Division Chief Executive, the CE translates division and enterprise direction into an integrated local strategy and ensures disciplined execution across acute care, ambulatory care, medical group partnerships, clinical programs, shared services, philanthropy and community-facing activities. The CE leads through a highly matrixed operating model and builds a unified leadership culture across Providence Regional Medical Center Everett, Swedish Edmonds, Swedish Mill Creek, and the medical groups. The role establishes clear accountability for safe, high-quality, compassionate care; access and growth; patient and caregiver experience; financial sustainability; workforce performance; regulatory readiness; and service to communities, especially people who are poor and vulnerable. A central expectation is effective partnership with the executive team for the medical groups. The CE and medical group leaders jointly align market strategy, physician and advanced practice clinician engagement, recruitment, access, referral pathways, ambulatory growth, clinical quality, service-line development and the transition of patients across care settings. The CE also represents Providence as a trusted executive partner for boards, physicians, caregivers, donors, community leaders, and other external stakeholders.

Requirements

Master's degree in healthcare administration, business administration, public health, nursing, medicine or a related field; or an equivalent combination of education and executive experience as permitted by organizational policy.
Ten or more years of progressively responsible senior leadership experience in a complex healthcare organization, including accountability for strategy, operations, quality, financial performance and organizational change.
Demonstrated experience leading through matrixed relationships and partnering effectively with physicians, medical groups, boards and community stakeholders.
Enterprise and systems thinking, with the ability to translate strategy into measurable execution.
Demonstrated financial, operational, clinical and market acumen.
Expertise leading change, improving performance and sustaining accountability in a complex matrix.
Ability to use data and balanced measures to identify risk, set priorities and evaluate outcomes.
Executive presence, sound judgment and courage to make and communicate difficult decisions.
Ability to build trusted physician, caregiver, board, community and philanthropic relationships.
Commitment to quality, safety, health equity, inclusion, affordability and service to vulnerable communities.
Exceptional written, verbal, listening, facilitation, negotiation and conflict-resolution skills.

Nice To Haves

Advanced clinical or business preparation and formal mission or executive leadership formation.
FACHE or comparable executive credential, appropriate to professional background.
Executive accountability for a multi-site or service-area portfolio spanning acute and ambulatory care, with experience in integrated delivery, growth, transformation and labor environments.

Responsibilities

Model Providence Mission, Values, Vision and Promise in decisions, relationships, stewardship and service; create an inclusive, accountable leadership culture grounded in servant leadership, trust, integrity and respect.
Balance enterprise standards with local community needs, and escalate material risks, barriers and opportunities to the North Division Chief Executive.
Lead development and execution of a multi-year North Puget Sound strategy aligned with North Division and enterprise priorities.
Use market, community, clinical, workforce and financial insights to prioritize growth, transformation, partnerships, consolidation and investment.
Advance primary and urgent care access, regional service-line growth, ambulatory development, appropriate use of acute facilities, care-at-home capabilities and digital innovation.
Ensure strategic initiatives have accountable executive sponsors, milestones, benefits, risks and corrective action plans.
Serve as the senior service-area partner to the Medical Group executive team and establish shared priorities, governance and measures of success.
Align hospital, ambulatory and medical group plans for access, physician recruitment, referral integrity, care coordination, clinical quality, capacity, service-line performance and consumer experience.
Build productive relationships with employed and independent physicians, advanced practice clinicians and medical staff leaders; resolve cross-continuum barriers and promote reliable handoffs, shared clinical standards and coordinated resource decisions.
Champion patient and caregiver safety, high reliability, whole-person care and continuous improvement.
Partner with medical, nursing, quality and operational leaders to establish clear quality, safety, experience and regulatory accountability.
Ensure timely review of serious events, performance variation, patient concerns and compliance risks, with sustained corrective action; maintain transparency through a balanced scorecard reviewed routinely by the executive team and appropriate governance bodies.
Hold overall accountability for operating performance, financial results, productivity, capital stewardship, capacity, throughput and execution of improvement plans.
Ensure annual operating and capital plans support strategy, affordability, quality, workforce needs and long-term sustainability; challenge unwarranted variation and direct recovery action when performance is below plan.
Ensure executive decisions are supported by data, clear decision rights, appropriate governance and documented follow-through.
Build a high-performing executive team with clear roles, shared expectations and enterprise-minded collaboration.
Partner with the service area CHRO to advance caregiver experience, workforce planning, labor relations, organizational effectiveness, succession planning and leadership development.
Develop diverse, ready-now and future executive talent through coaching, stretch experiences, mission formation and exposure to broader operations.
Ensure leaders communicate to connect and inspire, partner for greater success, and remain accountable for culture and performance.
Serve as the principal local executive liaison to designated governing, community and foundation boards; build trusted relationships with civic, business, public sector, education, philanthropic and community partners.
Partner with foundation leadership to align philanthropy with service-area strategy and community needs; represent Providence with credibility, transparency and commitment to community health and access.
Ensure compliance with applicable laws, regulations, accreditation standards, policies, ethical standards and board requirements.
Maintain effective systems for enterprise risk identification, escalation, mitigation and monitoring; ensure readiness for emergencies, business continuity, workforce disruptions and other material operational events.
Own local care network performance and the integrated action plan for material gaps.
Recommend local care network strategy, annual operating plan, capital priorities and major organizational changes for approval through established governance.
Appoint, develop and hold accountable designated local care network executive leaders, consistent with delegated authority and enterprise policy.
Ensure decisions crossing hospital, medical group, shared service or division boundaries are resolved through the appropriate dyad, matrix or governance forum.
Provide timely, accurate and transparent reporting to the North Division Chief Executive and applicable boards.
Build shared ownership across ministries, medical group, functions and the North Division, placing enterprise and community outcomes above organizational silos.
Communicate clearly, listen actively, explain decisions and maintain visible leadership presence with caregivers, physicians and communities.
Set explicit expectations, track results, act promptly on gaps and recognize progress while modeling Providence values.
Demonstrate integrity, transparency, humility, inclusion and respect in every relationship.
Steward resources responsibly so Providence can continue serving all, especially those who are poor and vulnerable.