Chief Executive Officer & President

Overflow Thrift Store•Ames, IA

About The Position

The Chief Executive Officer & President provides strategic and executive leadership for Overflow Thrift Store, a multi-site, faith-based social enterprise that cares for people in need through recycling and reselling clean, affordable goods. The CEO advances the organization’s mission, strategic direction, growth, financial sustainability, and overall performance; leads the senior leadership team; oversees key organizational functions; develops strategic partnerships; and serves as the primary liaison between the organization and its Board of Directors. The CEO stewards Overflow’s Mission, Core Values, and Statement of Beliefs internally and externally, and is expected to uphold the Statement of Beliefs in principle, professional conduct, and personal practice. The role provides organizational direction, oversees growth and financial and operational performance, develops leaders and organizational culture, represents Overflow in the community, supports effective governance, and ensures compliance with applicable requirements. The position reports to the Overflow Board Chair and Executive Committee and has the Senior Leadership Team as direct reports. Work is performed primarily in office and retail thrift-store environments, with regular interaction across Overflow locations and operational areas. The position involves frequent physical activity, prolonged desk and computer work, and occasional lifting and carrying of up to 30 pounds. Reasonable accommodations may be provided to qualified individuals.

Requirements

Bachelor’s degree required.
Seven or more years of progressively responsible leadership experience, including senior- or executive-level responsibility.
Demonstrated experience leading a complex, growth-oriented organization and overseeing multiple functional areas.
Proven success developing and executing strategic plans, leading organizational growth, and driving operational and financial performance.
Experience developing senior leaders and building high-performing teams.
Experience working effectively with a Board of Directors.
Strong financial, business, analytical, and decision-making capabilities.
Exceptional executive-level communication and relationship-building skills.
Demonstrated commitment to Overflow’s Christian mission, Core Values, and Statement of Beliefs.
Saving faith in Jesus Christ, evidenced by ongoing spiritual growth and active involvement in an evangelical church community.
Commitment to advancing Overflow’s charitable and community impact.
Ability to demonstrate strategic and visionary leadership, execution and accountability, sound judgment and decisiveness, integrity and reliability, analytical and data-informed decision-making, collaborative and relational leadership, adaptability and resilience, and commitment to continuous improvement.

Nice To Haves

Master’s degree preferred.

Responsibilities

Provide overall organizational leadership and direction aligned with Overflow’s mission, values, and strategic plan.
Lead the development, execution, and ongoing evaluation of organizational strategy.
Lead and develop the senior leadership team and foster accountability, collaboration, excellence, and continuous improvement.
Ensure effective organizational policies, systems, and operational practices are in place.
Lead new store development, market expansion, business ventures, and strategic partnerships.
Identify and evaluate opportunities to strengthen long-term financial sustainability and community impact.
Provide executive oversight of financial performance, annual budgeting, financial policies, and accountability measures.
Ensure appropriate risk management, insurance coverage, safety practices, and regulatory compliance.
Provide strategic oversight of human resources, including workforce planning, talent acquisition, leadership development, succession planning, employee engagement, compensation, performance management, and retention.
Recruit, develop, evaluate, and retain senior leaders.
Champion a healthy organizational culture consistent with Overflow’s mission and values.
Provide executive oversight of volunteer strategy and engagement.
Provide strategic direction for marketing, branding, communications, media relations, and public messaging.
Ensure consistent brand standards and organizational presentation across locations.
Represent Overflow as a community ambassador and develop and maintain relationships with churches, ministry partners, donors, charitable organizations, community leaders, and other stakeholders.
Oversee Overflow’s charitable giving strategy in partnership with the Board Ministry Committee.
Serve as the primary liaison between management and the Board of Directors.
Provide the Board with timely, accurate information about organizational performance, strategy, finances, risks, and significant initiatives.
Support effective governance and ensure compliance with applicable legal, regulatory, and organizational requirements.
Coordinate with legal counsel and other professional advisors as appropriate.
Perform other executive-level responsibilities as assigned by the Board of Directors.