Hotel Maintenance Chief Engineer

McKibbon Hospitality•Tallahassee, FL

11d

About The Position

The Chief Engineer is a leading member of the property management team and is accountable for ensuring the hotel is properly maintained. The role performs and leads repair and maintenance of the hotel’s physical plant, including plumbing, electrical, HVAC, pool, fire and life safety, and general facilities. Reporting to the General Manager, the Chief Engineer maintains the property at a high quality level to support a worry-free guest experience and protect the owners’ asset while embodying McKibbon’s Guiding Principles. The Chief Engineer monitors and maintains interior and exterior property operations and functions, and may work autonomously without constant supervision. The role performs a range of construction and maintenance trades, uses external resources when needed, and trains others in the engineering department. It also requires positive communication and interaction with hotel associates and guests, and adherence to McKibbon Hospitality guidelines for safety and asset protection. The Chief Engineer assists the General Manager and Assistant General Manager with recruiting, hiring, and training maintenance team members. Although the role has no direct reports, it coaches team members to promote efficient practices aligned with company and brand standards. The position requires at least three years of experience in a lead maintenance role; previous hotel experience is highly desired. Applicants must be at least 18, legally authorized to work in the United States, and able to complete any required background screening.

Requirements

At least 3 years of experience in a lead maintenance role.
Previous hotel experience is highly desired.
CPO Certification is required.
Experience with Microsoft Office 365, including Outlook, Word, and Excel, and use of a maintenance management system for initiating, performing, and reporting service orders and preventive maintenance.
Knowledge of preventive maintenance methods and techniques, equipment malfunction causes, problem-solving methods, and tests for verifying normal equipment operation.
Knowledge of local, state, and federal regulations for testing and operation in accordance with NFPA-72.
Ability to perform maintenance tasks including plumbing, air-conditioning filter changes, coil cleaning, electrical work, carpentry, painting, and caulking.
Ability to use standard hand tools, including wrenches, pliers, screwdrivers, and hammers, and electrical measuring tools.
Ability to use and test fire and life safety equipment, alarm systems, and sprinkler systems.
Skilled in laundry and kitchen operations.
Ability to monitor contractor performance, negotiate service pricing, estimate labor requirements, and schedule maintenance work to minimize disruption.
Ability to maintain the physical plant within the defined operations budget while meeting guest needs.
Ability to communicate operational activities, priorities, and problems to hotel leadership.
Knowledge of on-the-job training methods and ability to create a learning environment and observe employee performance against standards.
Ability to determine appropriate responses to customer complaints, comments, and inquiries.
Ability to evaluate and select job applicants using personnel questionnaires, resumes, and interviews.
Strong listening skills and ability to understand and address concerns raised by workers, clients, and guests.
Attentive, friendly, helpful, and courteous manner toward clients, guests, and associates.
Ability to work autonomously in some instances without constant supervision.
Ability to climb stairs, walk 10,000 steps or more each day, use power hand tools, and lift up to 50 pounds.
Ability to kneel, stand, work in varying indoor and outdoor conditions, and access high or confined spaces as needed.
Applicants must be at least 18 years of age, legally authorized to work in the United States, and able to complete required background screening.
Commitment to McKibbon’s Guiding Principles: Think Bigger, Love Your Community, Do the Right Thing, Support Each Other, and Make a Lasting Impression.

Nice To Haves

Previous hotel experience.

Responsibilities

Monitor and maintain the operations and functions of interior and exterior property areas.
Perform and lead repair and maintenance of the hotel’s physical plant, including plumbing, electrical, HVAC, pool, fire and life safety, and general facilities.
Perform maintenance and construction trades such as carpentry, painting, caulking, basic heating and air conditioning, and pool maintenance; use external resources as needed.
Train and coach engineering and maintenance team members in effective practices aligned with company and brand standards.
Communicate and interact positively with associates and hotel guests.
Follow company guidelines to support associate and guest safety and protect company assets.
Assist the General Manager and Assistant General Manager with recruiting, hiring, and training maintenance team members.
Monitor contractor performance and ensure contracted services are satisfactory.
Maintain the physical plant within the operations budget while meeting guest needs.
Communicate operational activities, priorities, and problems to hotel leadership.
Schedule maintenance to avoid disrupting hotel operations and estimate labor time for maintenance work.
Proactively identify and address operational and maintenance concerns to prevent downtime or emergencies.
Perform preventive maintenance and equipment tests, including basic plumbing, air-conditioning filter changes, coil cleaning, electrical, and carpentry work.
Test pool and spa chemicals and maintain fire and life safety equipment, alarm systems, and sprinkler systems in proper operational status.
Support laundry and kitchen operations so they can maintain or exceed production standards.
Evaluate and select job applicants using questionnaires, resumes, and interviews.
Respond appropriately to customer complaints, comments, and inquiries.

Benefits

Comprehensive medical, dental, and vision benefits for full-time associates.
Life insurance.
Pet insurance.
Short- and long-term disability coverage.
Paid time off and holidays.
Tuition assistance.
Competitive compensation with incentives, which vary by position.
401(k) savings plan with 50% matching up to 10% of compensation.
Associate referral program.
Brand and company training classes, workshops, and conferences for career growth and development, varying by position.
Fundraising matching funds program.
Team volunteer opportunities.
24/7 chaplain services.
Exclusive hotel rate discounts.
Applicable state-specific holiday, vacation, and benefit requirements.