Chicken Kitchen Manager

Lowes Foods•Greensboro, NC

17d

About The Position

The Chicken Kitchen Manager supervises the Chicken Kitchen and ensures staff provide personal, friendly guest interactions that build genuine relationships and deliver a brand-aligned experience. The manager maintains operational, merchandising, product-quality, sanitation, and safety standards while working toward the department’s sales, shrink, and profit goals. The role includes maintaining inventory and supplies, managing labor and scheduling standards, and providing staff guidance, orientation, training, and feedback. The manager also performs department operations—including preparation, receiving, ordering, stocking, and guest service—as needed, makes PA announcements, and completes other duties assigned by management.

Requirements

Friendly, outgoing personality.
Ability and willingness to actively engage guests and have fun with them.
Ability to work well with others.
Ability to lift 25 pounds consistently and 50 pounds occasionally.
Ability to read and understand information and directions.
Knowledge of deli and Chicken Kitchen operations.
Ability to supervise people, including training and development.
Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
Effective communication, guest service, and selling skills.
Must be at least 18 years old.
Ability to bend, kneel, and stand for extended periods.
Ability to communicate effectively with supervisors and take direction from them.
Ability to work well with computers.

Responsibilities

Ensure guests receive polite, friendly service from Chicken Kitchen staff.
Personally demonstrate superior guest service at all times.
Achieve sales, shrink, and profit goals for the Chicken Kitchen.
Maintain desired inventory and supply levels.
Operate the department according to merchandising and operational standards.
Ensure products for sale meet Lowes Foods quality standards.
Maintain sanitation and safety throughout the department according to Lowes Foods standards.
Provide guidance, orientation, training, and feedback to help staff meet performance standards.
Perform product preparation, receiving, ordering, stocking, and guest service as needed to achieve standards.
Maintain the department’s labor budget and scheduling standards.
Perform other duties as assigned by management.
Make PA announcements.