Chicken Kitchen Manager

Lowes Foods•Greenville, SC

About The Position

The Chicken Kitchen Manager supervises chicken kitchen hosts and ensures they provide personal guest interactions that build genuine relationships and deliver a brand-aligned experience. The manager maintains operational standards while overseeing guest service, sales and profit goals, inventory, product quality, sanitation, safety, staffing, and department performance.

Requirements

  • Friendly, outgoing personality.
  • Ability and willingness to actively engage guests and have fun with them.
  • Ability to work well with others.
  • Ability to lift 25 pounds consistently and 50 pounds occasionally.
  • Ability to read and understand information and directions.
  • Knowledge of deli and chicken kitchen operations.
  • Ability to supervise people, including training and development.
  • Demonstrated ability and willingness to learn multiple tasks and technical job requirements.
  • Effective communication, guest service, and selling skills.
  • Must be at least 18 years old.
  • Ability to bend, kneel, and stand for extended periods.
  • Ability to communicate effectively with and take direction from supervisors.
  • Ability to work well with computers.

Responsibilities

  • Ensure chicken kitchen staff provide guests with polite, friendly service.
  • Personally demonstrate superior guest service at all times.
  • Achieve sales, shrink, and profit goals for the chicken kitchen.
  • Maintain desired inventory and supply levels.
  • Operate the department according to merchandising and operational standards.
  • Ensure products meet Lowes Foods quality standards.
  • Maintain sanitation and safety according to Lowes Foods standards.
  • Provide guidance, orientation, training, and feedback to help staff meet performance standards.
  • Perform product preparation, receiving, ordering, stocking, and guest service as needed.
  • Maintain the department’s labor budget and scheduling standards.
  • Perform other duties assigned by management.
  • Make PA announcements.
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