Chemical Support Engineer, Pulp & Paper (Oregon)

Diversey • United States of America, OR

1d • Onsite

About The Position

Solenis is a global provider of water and hygiene solutions, with products and technologies used to improve operational efficiency, product quality, plant asset protection, and environmental and workplace outcomes. The company is headquartered in Wilmington, Delaware, operates 78 manufacturing facilities, and employs approximately 23,000 professionals in more than 160 countries across six continents.

As a Chemical Support Engineer, you will serve as the district’s primary technical resource, ensuring treatment chemicals and equipment are applied safely, effectively, and cost-efficiently at customer sites. You will work closely with Sales Account Managers to design, implement, and optimize treatment programs for customers in the pulp and paper industry.

The role includes routine customer visits and testing, technical and pre-sales support, troubleshooting, service documentation, performance analysis, and monitoring and maintenance of feed equipment. You will also provide technical input for proposals and customer-facing materials, identify opportunities to grow existing accounts, and take part in technical training and professional development. The position involves participation in an on-call weekend rotation, typically up to one weekend per month.

The expected compensation range is $70,250 to $103,026, plus discretionary bonuses. Exact compensation may vary based on skills, experience, and other factors permitted by law. Relocation assistance is available. Solenis describes its compensation and benefits as competitive and offers opportunities for professional growth and development. The company is an Equal Opportunity Affirmative Action Employer.

Requirements

• Bachelor’s degree in a science, engineering, or other technical discipline; equivalent experience may be considered, including 10 or more years of relevant manufacturing or equipment experience.
• Ability to solve complex and non-routine technical problems.
• Strong customer relationship and stakeholder management skills.
• Knowledge of industrial processes and customer operations, or ability to quickly learn industry-specific applications and technologies.
• Results-driven mindset and proactive approach to problem-solving.
• Proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint.
• Valid driver’s license with a satisfactory driving record.
• Willingness to participate in an on-call weekend rotation, typically up to one weekend per month.

Nice To Haves

• Experience with laboratory testing, pumps, pipefitting, and electrical systems.

Responsibilities

• Conduct routine service visits and testing to ensure treatment programs are safe, effective, and compliant.
• Provide technical support and pre-sales expertise to customers and the sales team throughout the sales process.
• Maintain accurate service records, update databases, and prepare weekly service reports.
• Identify and troubleshoot technical issues at customer sites, develop corrective action plans, and communicate findings to customers and Sales Account Managers.
• Provide technical input for proposals, projects, and customer-facing documentation.
• Identify opportunities for business growth within existing accounts.
• Analyze treatment program performance data and recommend improvements.
• Perform routine monitoring, maintenance, and inspection of feed equipment.
• Participate in technical training and professional development activities to expand technical knowledge and skills.
• Participate in an on-call weekend rotation, typically up to one weekend per month.

Benefits

• Ongoing professional development and career growth opportunities.
• Competitive paid time off program, including vacation, sick leave, and floating holidays.
• Competitive base salary, incentive compensation plan, and annual merit increases.
• 401(k) plan with company matching contributions.
• Relocation assistance available.
• Company-provided vehicle, laptop, and mobile phone.
• Comprehensive benefits including medical, dental, and vision coverage.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level