Chef·fe de pratique, IA | AI Lead

Bloom•Montreal, QC

6d•Hybrid

About The Position

Bloom is a performance marketing agency with over 19 years of proven success helping clients grow profitably through data-driven digital marketing solutions. Today, we combine that long-standing expertise with AI-powered thinking to create even smarter, faster, and more sustainable results. As our AI Lead, you will shape the vision, make real impact fast, build alongside specialists, grow your craft, and thrive in our values. Your mission is to collaborate with every team to create, prioritize, and scale AI initiatives that augment our team's skills, accelerate delivery, and elevate output quality—sustainably and strategically.

Requirements

5+ years leading AI, machine-learning, or marketing-automation programs with demonstrable efficiency gains.
Hands-on expertise in Python, REST/GraphQL APIs, LangChain (or similar), vector databases, and cloud AI platforms such as Google Vertex AI or AWS Bedrock.
Proficiency in Google BigQuery (advanced SQL, data modelling, performance tuning) and experience with marketing data pipeline tools such as Funnel (or similar).
Proven experience with GenAI tools (Gemini, ChatGPT, Claude, MidJourney) and prompt-engineering best practices.
Solid grasp of Agile/Scrum methodologies and project-management tooling (ClickUp, Jira, etc.).
Working knowledge of paid media, SEO, creative production, analytics, email, and CRM workflows.
Strong communication skills—able to bridge technical and non-technical audiences with clarity and enthusiasm.
Portfolio or case studies showing AI solutions that accelerated delivery and improved quality.

Nice To Haves

Experience building or contributing to an AI Center of Excellence in an agency or marketing environment.
Familiarity with retrieval-augmented generation (RAG), model fine-tuning, or synthetic-data creation.
Fluent in written and spoken English and French, to communicate effectively with our bilingual clients and international/national team members;

Responsibilities

Define and update the AI roadmap with Management, Ops and practice leads, setting clear efficiency and turnaround-time targets.
Lead end-to-end execution of AI projects—from discovery and proof of concept to deployment and continuous optimization.
Build and maintain API-driven workflows connecting GenAI models (Gemini, ChatGPT, Claude, MidJourney, etc.) with our tech stack (Zapier, ClickUp, Google Cloud Platform).
Coach and upskill teams through workshops, documentation, and one-on-one sessions, ensuring safe and effective AI adoption in daily work.
Establish governance frameworks for data privacy, copyright, bias mitigation, and model auditability; chair Bloom's AI Governance Council.
Measure and report impact—time saved, quality improvements, and next-step recommendations—to leadership and stakeholders.
Serve as an AI evangelist internally and externally, supporting client pitches and producing case studies that showcase results.
Stay ahead of the curve by monitoring emerging AI trends and assessing their relevance to Bloom's services.

Benefits

4.5 days work week
Hybrid work model, which includes the flexibility to work from home, offering you a perfect blend of work-life balance and productivity
3 weeks of vacation and 5 flex days
Agency closed between Christmas and New Years
Health and Dental Insurance
Access to telemedicine
(EAP) Employee Assistance Program
Deferred Profit Sharing Plan and Retirement Savings Plan
Flexibility to work from anywhere in the world for certain periods of time (some positions may require you to be present in the office, this benefit is available to full-time permanent Bloomers who meet the minimum requirements)
Flexible work schedule
Virtual and in person team-building activities
Training and certifications
Recognition Awards Program: we give and receive points through our peer recognition platform, where you accumulate points towards your preferred reward or gift card
Corporate discounts on glasses, sunglasses, contacts and others.