Check-In/Check-Out Representative - Raymond Clinic

Full Circle Health • Boise, ID

3d • Onsite

About The Position

The Check-In/Check-Out Representative is an important team member supporting the reception department, which is essential for achieving the dual mission of Full Circle Health (FCH). The Check-In/Check-Out Representative shall be accountable for successfully assisting patients with the FCH check-in and checkout processes at appointments to maximize patient satisfaction and clinical operations.

Requirements

• High School Diploma / GED
• 2 or more years customer service experience required
• Immunizations for all staff to include an annual influenza vaccine as a requisite for employment.
• Newly hired staff who are not able to be vaccinated due to medical reasons or sincerely held religious beliefs must apply for vaccination exemption prior to employment.

Nice To Haves

• Previous medical office experience preferred
• Previous call center experience preferred
• Certified Medical Interpreter, preferred

Responsibilities

• Assisting patients with the FCH check-in and checkout processes at appointments to maximize patient satisfaction and clinical operations.

Benefits

• Multiple health and dental plans – some as low as $0/pay period!
• No cost to employee life insurance, long term disability, employee assistance program, and financial advisors
• A variety of other optional benefits
• 6.5 paid holidays annually
• PTO starting at 19 days per year.
• Retirement program with auto enrollment and match

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED