Medical Receptionist (Check In/Check Out)

Sterling Ridge Orthopaedics and Sports Medicine•The Woodlands, TX

6d•Onsite

About The Position

We are looking for a full-time Medical Receptionist (Check In/Check Out) to join our top notch professionals! This position will be located at our WOODLANDS location and will assist with call outs or vacations at our other two offices (Spring and Montgomery). Hours are primarily going to be 9 am to 6 pm.

Requirements

Ability to deal professionally, courteously, and efficiently with the public/staff.
Maintain confidentiality regarding patients and strict maintenance of proper confidentiality on all such information.
Familiarity with computers, office equipment, and medical/insurance software.
Basic office skills such as typing and filing.

Nice To Haves

Graduate of a certified medical office training course preferred
Bilingual preferred (English/Spanish)
2- years' experience in a medical office environment preferred.

Responsibilities

Responds promptly to patient needs and requests.
Answers the telephone promptly and professionally, answering inquiries or referring questions to other staff members
Assists patients with insurance papers and billing questions.
Prints out all necessary forms for patient charts and clinic staff.
Makes sure that necessary patient paperwork is completed.
Communicate co-insurance and deductible amounts to the patient.
Collects appropriate co-payments, co-insurance, and deductibles and/or account balances at the time of service.
Update patient information as needed in EMR, Athena preferred.
Notifies appropriate clinic staff (Ortho, PT, MRI/X-Ray, DME) that patient is present:
Prints out billing/charge slip and places slip in appropriate bin
Responsible for incoming cash, checks, and credit card receipts and reconciling patient accounts and cash/money drawer on a daily basis
Perform other miscellaneous office/clerical duties as needed.