Patient Representative - Check Out

The Cardiac & Vascular Institute • Gainesville, FL

3d • Onsite

About The Position

THE CARDIAC AND VASCULAR INSTITUTE is a cardiology practice in Gainesville FL, passionate about providing cardiovascular care to the people of North Central Florida. They are proud to be certified as a GREAT PLACE TO WORK®. They are seeking a CHECK-OUT RECEPTIONIST to join their team. The position is in zip code 32605.

Requirements

• High School Diploma or equivalent
• Minimum one year experience in a health care setting.
• Skill in operating a computer and copy machine.
• Skill in screening and directing calls in a pleasant and expeditious manner.
• Skill in customer service by pleasantly dealing with all callers and effectively serving as clinic liaison.
• Ability to speak clearly and concisely.
• Ability to read, understand, and follow oral and written instruction.
• Ability to establish and effective working relationships with patients, employees, and the public.
• Ability to respond to stressful/emergency situations in a calm and effective manner.
• Work requires hand dexterity for telephone and office machine operation, stooping and bending to files and supplies, sitting for extended periods of time.
• Manual dexterity for using a calculator and computer keyboard.
• Occasional stress from dealing with upset patients and/or emergency situations.

Nice To Haves

• Knowledge of medical terminology is desirable.
• Intergy experience is desirable.

Responsibilities

• Work the check-out desk as patients complete their appointment.
• Books, coordinates and reschedules patient appointments using Intergy EHR.
• Verifies necessary information and records in the medical record.
• Answers questions regarding patient appointments and testing.
• Updates profile on patients.
• Attends meetings as required.
• Cross train in scheduling and check-out.
• Other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED