Chauffeur III - CDL with P Endorsement

Hope Network Careers•Grand Rapids, MI

About The Position

The Chauffeur III transports passengers safely and courteously while helping protect the wellbeing of the general public and Hope Network property. The role requires a CDL with a P endorsement, or the ability to acquire one. The schedule is Monday through Friday, 24 hours per week, with flexibility and availability to work 5 a.m.–9 a.m. and/or 1 p.m.–6 p.m. The chauffeur follows traffic regulations, emergency procedures, passenger safety and conduct rules, and the organization’s COVID-19 response plan. The role also supports passengers, maintains a comfortable and orderly vehicle, protects confidential manifest information, and keeps accurate records and reports. Chauffeurs communicate irregularities to the Customer Care team using a two-way radio and written reports.

Requirements

CDL with a P endorsement, or the ability to acquire one.
Ability to lift at least 50 pounds.
Ability to pass the Department of Transportation physical examination.
Ability to pass a drug screen and background check.
Ability to adhere to HIPAA requirements and standards.
Strong command of the English language.
Respect for rules, procedures, directions, and traffic regulations.
Passion for customer service and ability to contribute to a kind, collaborative team culture.

Nice To Haves

Current or prior experience as a bus, shuttle, or rideshare driver.
1–2 years of related work experience preferred.

Responsibilities

Operate vehicles safely in compliance with traffic regulations and the COVID-19 response plan.
Follow emergency procedures and enforce passenger safety and conduct rules.
Fuel vehicles as necessary.
Assist passengers as needed or requested and verify that they are properly secured.
Regulate heating, cooling, and ventilation systems for passenger comfort.
Keep the vehicle interior neat during service operation.
Maintain the confidentiality of manifest information.
Cultivate a professional and positive environment.
Log accurate records, including fare receipt and accounting and radio communications.
Communicate irregularities to the Customer Care team by two-way radio and prepare written reports.