Chauffeur III - CDL with P Endorsement

Hope Network•Kentwood, MI

About The Position

The Chauffeur III transports passengers safely and courteously while helping ensure the wellbeing of the general public and Hope Network property. The role requires a CDL with a P endorsement, or the ability to acquire one. The schedule is Monday through Friday for 24 hours per week, with flexibility and availability required to work 5 a.m.–9 a.m. and/or 1 p.m.–6 p.m. The Chauffeur III follows traffic regulations and emergency procedures, enforces passenger safety and conduct rules, and fuels vehicles as needed. The role supports passengers, verifies they are secured, adjusts heating, cooling, and ventilation for comfort, keeps the vehicle interior neat, protects manifest confidentiality, and maintains a professional and positive environment. It also involves keeping accurate records, handling fares, communicating by radio, and reporting irregularities to the Customer Care team.

Requirements

CDL with a P endorsement, or the ability to acquire one.
Ability to lift at least 50 pounds.
Ability to pass the Department of Transportation physical examination.
Ability to pass a drug screen and background check.
Ability to adhere to HIPAA requirements and standards.
Strong command of the English language.
Respect for rules, procedures, directions, and traffic regulations.
Customer-service orientation and a passion for working with people.

Nice To Haves

One to two years of related work experience.
Current or prior experience as a bus, shuttle, or rideshare driver.

Responsibilities

Transport passengers safely and courteously.
Maintain a safe environment by complying with traffic regulations and the organization's COVID-19 response plan.
Follow emergency procedures and enforce passenger safety and conduct rules.
Fuel vehicles as necessary.
Assist passengers as needed or requested and verify that they are properly secured.
Regulate heating, cooling, and ventilation systems for passenger comfort.
Keep the vehicle interior neat during service operation.
Maintain the confidentiality of manifest information.
Cultivate a professional and positive environment.
Log accurate records, including receiving and accounting for fares and recording radio communications.
Communicate irregularities to the Customer Care team using a two-way radio and prepare written reports.