Chassis Inspector / Maintenance & Repair Supervisor II

TRAC Intermodal•Columbus, OH

7d•Onsite

About The Position

This role supervises Maintenance & Repair (M&R) Vendors, ensuring all safety rules are followed and equipment repairs protect the integrity of the equipment. The position involves performing pre- and post-repair inspections, authorizing repairs, and conducting timely audits to evaluate and control the quality of vendor work. The supervisor makes decisions to protect TRAC's interests by pursuing the lowest total-cost options, assessing the necessity and appropriateness of repairs, and managing the M&R budget by dictating repair expenses and tire quantities. This includes determining if repairs are due to damage versus wear-and-tear, ensuring vendor accountability for missed damage or damage caused by yard handling, and communicating with vendors and facilities to ensure accurate gate inspection notations and yard handling procedures. The role also ensures compliance with AAR and FMCSA rules, TRAC repair procedures, and approved parts. The supervisor reviews take-off tire inventories, tracks tire usage, inspects tires for failure causes, and pursues warranty credits. Daily review of bad order/out-of-service inventories and addressing all chassis within the required timeframe is also a key responsibility. The position requires the use of handheld and mobile technology for daily duties. Invoice processing involves reviewing vendor repair invoices for accuracy, ensuring timely submission according to the M&R Vendor Agreement, assisting with corrections, and approving accurate invoices for payment. The role also manages the 3rd party billing process and reviews field estimates and EDI invoices to identify repairs due to abusive handling by truckers, compiling necessary documentation for the 3rd party process and resolving disputes. Support for the M&R Management program includes assembling statistics for management regarding audits, expenses, and operational efficiencies, and performing physical inventory reconciliations. Logistics support involves counting available and damaged chassis, reviewing rail terminal operator information, and completing chassis reconciliation between marine, rail, CY locations, and the Seacastle/Trac Lease system. Road calls are handled by following OTR procedures, identifying the cause of the problem, locating a mobile repair vendor, and recommending the most cost-efficient and safe repair method. Depot support includes understanding chassis progression for term lease terminations, discussing and prescribing repairs according to IICL standards, performing COHNA surveys to maximize revenue from lease terminations, reviewing and prescribing repairs for chassis to be repaired or scrapped, recognizing and applying warranties, coordinating inspections, and QC/post-inspecting chassis booked for lease.

Requirements

Must have a valid driver’s license
Pass a background check
Meet Rail Terminal facility security requirements
Have or be able to obtain a TWIC card
Must be able to perform “walk-around” inspection of chassis, as well as using a crawler to check brakes and axles
Must be able to lift and move truck tires
Must be able to multi-task, and work independently as well as contribute to the overall success of the team
Must have a command of MS-Office package, Outlook, Word, and Excel
Must be able to receive and communicate repair instructions verbally and in writing in a professional manner
Understand and comply with all safety precautions
Have M&R experience and operational knowledge of rail, marine and port, CY, and depot facilities
Candidate must be free of potential conflicts of interest

Nice To Haves

IICL Chassis certification
Know FMCSA rules
Wheel end / brake / tire / electrical training a plus
Ability to travel a plus
Bi-lingual (English and Spanish) a plus

Responsibilities

Supervise M&R Vendors
Ensure all Safety rules are utilized and equipment repairs are performed to protect the integrity of the equipment
Perform pre- and post-repair inspections in field, authorize repairs
Perform timely audits per month or as needed; evaluate and control quality of repair vendors’ work
Make decisions on behalf of TRAC, pursuing the lowest total-cost options; assessing whether or not repairs are necessary and appropriate repairs are prescribed
Make financial decisions controlling M&R budget by dictating repair expense and tire quantities
Determine if repairs are due to damage vs. wear-and-tear items; ensure vendor accountability upon instances of damage missed on gate inspection or caused by yard handling; communicate with vendor/facility ensuring accurate gate inspection notations and yard handling procedures
Make certain AAR and FMCSA rules are being employed and followed at all facilities
Ensure that Trac repair procedures and approved parts are being followed and used
Require and inspect accurate repairs prescribed and performed upon instances of missed or yard damage
Review take off tire inventories, ensure accuracy of vendor marking and coding, track tire usage, inspect tires for cause of failure, identify and submit failures for pursuance of warranty credit
Review facility bad order/out of service inventories daily and address all chassis within required time frame
Use of hand held and mobile technology in the performance of the day to day duties
Review vendor repair invoices for accuracy; ensure all invoices are submitted and received according to terms in M&R Vendor Agreement
Assist Vendor Compliance to re-send to vendor for revision when inaccuracies are found and communicate with vendor steps needed to take for correction; decline when situation is warranted and is justifiable; approve accurate invoices for payment; assist with vendor’s inquiries regarding outstanding invoices
Manage 3rd party billing process to assist the Vendor Compliance group
Review field estimates and EDI invoices to assist Vendor Compliance in identifying repairs due to abusive handling by trucker; compile work order, TIR, and tire material sheet when needed to begin 3rd party process; communicate with Vendor Compliance group when 3rd party invoice disputes occur
Provide expert opinion to resolve disputes between truckers and receiving facility regarding inbound TIR notations
Timely review and accurately code manual invoices if needed
Periodically assemble statistics for management, including but not exclusive to audits performed, expenses related to a particular vendor or repair category, operational efficiencies, perform physical inventory reconciliations and report findings, etc.
Maintain daily and/or weekly operational reports designed to manage and communicate operational climate, pace of repairs and any issues impacting Trac Intermodal
Perform daily count of available and damaged chassis by chassis size as needed
Review rail terminal operator information to determine grounded or mismatched member line containers and outbound equipment forecasts and delays
Complete chassis reconciliation between marine, rail, and CY locations and Seacastle / Trac Lease system
Assist with road calls when received as follows: Follow TRAC OTR procedures that are in place, identify if problem is related to W&T or damage, locate mobile repair vendor, and recommend most cost efficient and safe method of repair
Understand each phase of the chassis progression for term lease terminations – COHNA, AU, Approved for repair, AV – and each function related to each status
Be able to technically discuss and prescribe correct repairs according to IICL standards
Perform joint and independent COHNA surveys - maximize revenue of customer approvals from lease terminations; review, identify, inspect, revise and prescribe correct repairs of chassis to be repaired or scrapped; recognize and apply warranties and assign modifications where needed; coordinate bookings, surveyor inspections, and customer acceptance; QC / post inspect chassis booked for lease