Charter Logistics Coordinator

Eastern Airlines LLCGreensboro, NC
Onsite

About The Position

At Eastern Air Express, curiosity and excitement for growth go a long way. Our rich legacy and pioneering spirit are still evident in our team today. Our open-hearted attitude, respect for the people we fly and our attention to detail is what sets Eastern apart from its competitors. Natural curiosity and hunger for wonder are behaviors that make our employees successful. This summary provides a listing of the knowledge, skills and abilities that are critical components of the Charter Logistics Coordinator.

Requirements

  • 2+ years of experience in airline operations, dispatch, crew scheduling, charter coordination, or a related aviation operations role (Part 121/135 environment strongly preferred).
  • Working knowledge of flight release/dispatch processes, crew legality basics, MEL procedures, and international clearance requirements (CBP/APHIS) preferred.
  • Exceptional organizational skills and follow-through; comfortable managing many simultaneous open items under time pressure.
  • Strong communicator who can coordinate across departments and hold vendors and stakeholders to commitments.
  • Proficiency with Microsoft Excel/Office and scheduling/operations software (SkedFlex or similar a plus).
  • Ability to work a flexible schedule, including nights, weekends, and holidays — charter operations run around the clock.
  • Must be able to work on-site at GSO and pass a pre-employment drug screen and background check.
  • Must be authorized to work in the U.S.

Nice To Haves

  • SkedFlex or similar scheduling/operations software experience is a plus.

Responsibilities

  • For each assigned charter flight, verify and coordinate all mission-readiness items on a defined timeline prior to departure, including: Dispatch, Weather, Crews, Crew Show Times, Guards, Nurses, Fuel, MEL / Maintenance, FME, Aircraft Green Time, CBP / APHIS / Catering.
  • Coordinate ground handling, GSE, hotels, transportation, permits, slots, and any other trip-specific requirements.
  • Perform cost negotiations.
  • File invoices with the CC portal, including memos and class coding.
  • Maintain a real-time coordination checklist/status board for each flight and communicate readiness status to leadership.
  • Escalate gaps, conflicts, or at-risk items early — before they become delays.
  • Conduct post-flight debriefs on coordination breakdowns and feed lessons learned back into the process.
  • Support irregular operations (IROPs), recovery planning, and short-notice trip builds.
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