Chargeback Specialist

Morris & Dickson Co., LLC•Shreveport, LA

About The Position

As a Chargeback Specialist, you’ll be the go-to expert for maintaining accurate contract pricing and managing chargebacks. This role is all about precision, organization, and collaboration. You’ll work closely with manufacturers, GPOs, and internal teams to ensure customers receive the correct pricing every time. If you thrive on details, love staying organized, and have a knack for working with data, this is your chance to build a strong foundation in pricing operations and analytics. You don’t need to be an Excel wizard yet, but you should have solid skills and a genuine interest in learning more. We’ll help you grow!

Requirements

Basic proficiency in Excel or Google Sheets (advanced skills a plus)
Experience in accounting, auditing or data analysis is helpful but not required
College degree preferred, ideally in Finance, Accounting, or a related field
Strong attention to detail and organizational skills
Ability to manage multiple priorities and communicate clearly
A proactive, team-oriented mindset and eagerness to learn
Clear communication skills and a collaborative mindset
Ability to follow structured processes and adapt to change

Nice To Haves

Advanced skills in Excel or Google Sheets

Responsibilities

Maintain and update contract pricing, customer eligibility, renewals, and terminations
Spot and resolve pricing or data discrepancies before they become issues
Collaborate with manufacturers, internal teams, and GPOs for accurate updates
Manage a high volume of chargeback lines with speed and accuracy
Build and maintain strong relationships with external partners
Analyze data using Excel and other tools
Cross-train on departmental functions and contribute to process improvements