Charge Nurse

Detroit Wayne Integrated Health Network•Detroit, MI

8h•Onsite

About The Position

Under the general supervision of the Crisis Services – Site Director, the Charge Nurse assumes shift responsibilities for the care delivery team and also serves as a staff nurse. The position provides clinical supervision and guidance to nursing personnel, helps coordinate crisis care operations, and supports the delivery of compliant, effective clinical care. The Charge Nurse works in the DWIHN Crisis Care Center with people who may be experiencing mental health or substance abuse crises. Crisis Care Operations is a 24/7 unit, and the position requires a flexible schedule and on-call availability to support departmental needs.

Requirements

Graduation from an accredited School of Nursing as a Registered Nurse.
Associate degree required.
Two years of full-time paid experience as an RN.
Valid State of Michigan RN clinical licensure.
American Heart Association BLS certification required.
Valid State of Michigan driver's license with a safe and acceptable driving record.
Ability to work a flexible schedule in a 24/7 crisis care operation.
Ability to work with people experiencing mental health or substance abuse crises and their families.
Knowledge of general and psychiatric nursing, crisis operations and crisis center programs and management, psychiatric medications, behavioral health and medical practices, clinical assessment and care processes, screening and assessment tools, case management, and relevant state and federal requirements.
Knowledge of DWIHN policies, procedures, provider network, and community resources; the Michigan Mental Health Code; and MDHHS rules and procedures.
Supervisory, management, people-management, clinical documentation, computer, problem-solving, listening, assessment, evaluation, organizational, planning, decision-making, troubleshooting, training, investigation, teamwork, relationship-building, and team decision-making skills.
Ability to communicate orally and in writing, work effectively with others and with diverse populations, and exercise sound judgment and reasoning.
Must complete a Nursing Competency Checklist as part of new-hire onboarding.

Nice To Haves

Bachelor of Science in Nursing (BSN).
American Heart Association ACLS certification.

Responsibilities

Provides clinical supervision and guidance to unit staff and serves as a lead and information resource for nursing personnel.
Assists in evaluating client care provided by nursing staff.
Assists with coordinating care through staff assignments and scheduling, including arranging coverage for absences to maintain appropriate nurse-client ratios.
Assists with prioritizing, delegating, and evaluating crisis care services.
Supports staff educational requirements and process improvement initiatives.
Collaborates with an interdisciplinary team to improve the productivity, efficiency, and effectiveness of crisis care services.
Works with the Site Director to coordinate and improve clinical care by addressing system- and unit-based issues.
Works in varied capacities during staff shortages or emergent situations and maintains on-call status to support departmental needs.
Coordinates with outside medical and nursing support services, including pharmacy and laboratory services.
Conducts ongoing audits of services provided by nursing staff.
Contributes to improving productivity, efficiency, recovery outcomes, and medical care for crisis care clients.
Assists with departmental process improvement and peer review.
Coordinates and delivers educational development opportunities to maintain and enhance staff care competencies.
Completes required clinical documentation.
Ensures nursing care complies with regulatory and accreditation standards.
Assists with hiring, onboarding, and training crisis care nursing staff.
Performs related duties as assigned.