Coordinates functions and activities related to a single departmental function and is responsible for a clinic unit. Coordinates scheduling efforts for the unit’s RNs and serves as a liaison to internal and external customers, including pre-hospital providers, medical and nursing staff, and hospital administration. Develops and implements plans and processes to meet regulatory requirements, and trains and mentors staff. Provides patient care according to designated standards and practices, and assists with ongoing monitoring and evaluation of the appropriateness and effectiveness of care. Makes assignments, delegates and supervises care provided by RNs, LPNs, and CNAs, matching patient needs with available resources and caregiver competencies. Responsible for day-to-day staffing decisions based on patient needs and caregiver skill levels. Assists with new team-member orientation in collaboration with nursing management, RN staff, and other team members. Coordinates daily departmental activities, including breaks and sending staff home, and helps ensure completion of new-hire orientation competency checklists and annual employee competencies. Interacts with customers to support professional staff conduct, establishes a mechanism for tracking customer-service performance, and takes corrective action when needed. Performs other related tasks or responsibilities as assigned.
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Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree