Charge Card Administrator

Virginia Information Technologies AgencyChesterfield, VA
Onsite

About The Position

The position manages the University’s travel and charge card programs, ensuring efficient operations and compliance with Department of Accounts and DGS/DPS APSPM policies. Responsibilities include overseeing the SPCC and ILTC programs, conducting audits, providing training, and ensuring cardholder compliance. The role collaborates with internal departments and external agencies, reports to Procurement leadership, and provides expert oversight, policy development, and process improvements under limited supervision. The successful candidate will have the ability to train and advise University travel and SPCC cardholders on state and institutional policies, procedures, and systems. This role serves as a lead in developing and distributing communications to Bank of America users and administrative staff, while creating and maintaining auditing and tracking tools in both electronic and manual formats. The position supports the development and execution of short- and long-term goals for the Office of Procurement Services and is responsible for maintaining and updating policies and procedures. A strong understanding of the Virginia Public Procurement Act (VPPA), APSPM, and the Vendors Manual issued by the Department of General Services is required. Responsibilities include managing dispute resolution and card terminations, working with cardholders and departments to resolve transaction issues, and ensuring compliance. The role also provides advisory support and training to university departments on procurement practices and maintains knowledge of CAPP policies related to charge cards. The ideal candidate will demonstrate computer proficiency, including skills in Microsoft Excel and Word, experience with systems such as Global Card Access, Bank of America, VSU Banner, and the ability to prepare and present ad-hoc reports to leadership and external agencies.

Requirements

  • Associate’s degree in business administration or a related field, or equivalent combination of education and relevant work experience.
  • Proficiency in computer applications such as Microsoft Office and SharePoint is required.
  • A minimum of (2) two years of charge card administration experience in a public sector environment; or an equivalent combination of training and experience which provides the required knowledge, skills and abilities.
  • Strong understanding of the Virginia Public Procurement Act (VPPA), APSPM, and the Vendors Manual issued by the Department of General Services is required.
  • Computer proficiency, including skills in Microsoft Excel and Word.
  • Experience with systems such as Global Card Access, Bank of America, VSU Banner.

Nice To Haves

  • Virginia Contracting Associate (VCA) certified preferred or the ability to obtain within two (2) year of employment.

Responsibilities

  • Manages the University’s travel and charge card programs, ensuring efficient operations and compliance with Department of Accounts and DGS/DPS APSPM policies.
  • Oversees the SPCC and ILTC programs.
  • Conducts audits.
  • Provides training to University travel and SPCC cardholders on state and institutional policies, procedures, and systems.
  • Ensures cardholder compliance.
  • Collaborates with internal departments and external agencies.
  • Reports to Procurement leadership.
  • Provides expert oversight, policy development, and process improvements under limited supervision.
  • Serves as a lead in developing and distributing communications to Bank of America users and administrative staff.
  • Creates and maintains auditing and tracking tools in both electronic and manual formats.
  • Supports the development and execution of short- and long-term goals for the Office of Procurement Services.
  • Maintains and updates policies and procedures.
  • Manages dispute resolution and card terminations.
  • Works with cardholders and departments to resolve transaction issues.
  • Provides advisory support and training to university departments on procurement practices.
  • Maintains knowledge of CAPP policies related to charge cards.
  • Prepares and presents ad-hoc reports to leadership and external agencies.
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