Channel Systems Engineer

Belden Inc•Washington, PA

3d•Remote

About The Position

In our ‘always on’ world, we believe it’s essential to have a genuine connection with the work you do. Our RUCKUS Smart Wi-Fi, ICX switching, IoT, rich AI/ML Analytics software, secure policy user/device onboarding software, and broad portfolio of network management and control all redefine what’s possible in wireless connectivity and network performance with flexibility, reliability, and affordability. RUCKUS has an unbeaten track record of working better than anyone else in the industries we serve. Don’t just take our word for it. We can prove it. You will focus on Channel Partner development and enablement for all Ruckus Channel Partners in the fourteen northeastern states. As a System Engineer, you will perform technical demos, proof of concept trials, technical training, provide design input and review, solution-focused selling and positioning to all levels of decision-makers, and deliver presentations for customers, partners, prospects, and events. To be successful, you will have strong technical skills, industry knowledge, and excellent experience as a customer or partner-facing Systems Engineer. Knowledge of the Ruckus wireless and wired portfolio and related technologies is preferred, along with a proficient understanding of pre-sales engineering and sales processes, including critical account management. The successful candidate will be a proficient self-starter with strong technical skills, in-depth industry knowledge, and excellent communication skills with proven experience as a customer or partner-facing Systems Engineer. The preferred candidate will also possess working knowledge of the RUCKUS wireless and wired portfolio and related technologies. This position is remote, requires 50% or more travel, and the candidate must reside in one of the following states: Virginia, Maryland, DC, Pennsylvania, New York, Massachusetts, or Connecticut, or be willing to relocate at their own expense.

Requirements

Undergraduate or graduate degree (BS/BA minimum) in Electrical engineering; Networking Engineering, Information Technology; Management Information Systems, Computer Science, or equivalent proven work-related experience
Minimum 5 years pre-sales or equivalent experience working with routers, switches, and Wi-Fi technologies
Strong ability to support and manage the process of troubleshooting complex problems
Highly effective technical presentation skills
Strong verbal and written communication skills
Excellent troubleshooting skills

Nice To Haves

A professional or associate-level networking industry certification such as CCNA, BPIPA, JNCIA, Cisco, Aruba, RUCKUS, CWNA, etc. is preferred
A proficient understanding of pre-sales engineering, technical sales processes, and critical account management
Ability to communicate both written and oral technical solutions to a variety of audiences that include executive-level decision-makers
Advanced understanding of partner business drivers and how to map these to a customer network environment, including identification of improvement areas in network design
Working knowledge of networking technical skills; specifically, 802.11 Wi-Fi technology evolution releases (Wi-Fi 5, 6, 7), best practices design and assessment, predictive heat map creation, wireless troubleshooting, wireless network optimization, IP routing and switching WAN/LAN design, setup and configuration, Layer 4-7 application services, security authentication methods and products, SASE, SD-WAN, RADIUS, AD, Virtualization environments/deployments, VM installations, (any of VMWare, KVM, Hyper-V, GCE, Azure, AWS), secure device/user onboarding solutions, etc. DevOps/REST or other common API programming knowledge a plus
General knowledge of the following areas of specialization: Cloud services (SaaS); VLAN; security; VoIP; QoS wired/wireless; BYOD/MDM; P2P; mesh; wireless controller architectures; Wi-Fi protocols and transmission, RF design, indoor and outdoor wireless deployments; packet capture/analysis tools; and WLAN security
Working knowledge of wi-fi design tools such as Ekahau Survey/AI Pro, Hamina Network Planner, etc.

Responsibilities

Pre-sales engineering network design, radio frequency passive and/or active planning, bill of material creation, sales opportunity engagement, and technical training individually or in larger group settings
Identifying and driving the development of a territory account plan based on awareness of the business economics and trends of the industries, including vertical markets
Have a working knowledge of RUCKUS Networks wireless, wired and software solutions
Act as a trusted technical advisor to customers and partners with the ability to differentiate and competitively position RUCKUS solutions
Assist the Territory and/or Partner Account Manager in driving revenue and selling solutions to achieve quota goals