Channel Sales Manager

Acliviti Consulting Group, LLC•Chicago, IL

1d•Remote

About The Position

Acliviti is seeking a driven, high-energy Channel Sales Manager to build relationships within its technology vendor partner ecosystem and generate new business opportunities. This remote-first, relationship-driven business development role focuses on engaging vendor sales representatives, understanding their customer opportunities, and positioning Acliviti as a trusted implementation and consulting partner. The role includes working with vendor sales teams, including emerging AI and CX technology providers, to introduce Acliviti’s capabilities, identify opportunities, and secure customer-facing meetings. The position focuses on building relationships, creating pipeline, and generating qualified opportunities. When an opportunity is identified, the Channel Sales Manager coordinates with internal sales teams to arrange discovery meetings and transition the opportunity for further qualification and sales execution. The role offers the opportunity to build enterprise technology sales expertise and progress into more senior sales positions. Acliviti is a vendor-neutral consultancy that helps enterprise organizations define strategy, lead execution, and receive ongoing support. Its services span customer experience design, performance optimization, transformation capabilities, technical platforms, operational management, data and analytics, and managed solutions and support. The position is 100% remote with occasional client travel.

Requirements

2–5 years of experience in business development, sales development, channel sales, or partner development.
Demonstrated ability to build relationships, influence stakeholders, and generate new business opportunities.
Comfort engaging with sales representatives, account executives, and business stakeholders.
Strong verbal communication and presentation skills, including the ability to articulate value propositions clearly.
Ability to identify business opportunities, ask relevant questions, and gather information about customer needs.
High initiative and a strong work ethic.
Competitive drive and resilience.
Strong relationship-building and communication skills.
Intellectual curiosity and coachability.
Able to communicate through varied mediums with different audiences and objectives.
Able to anticipate and solve problems, stay organized, and work as a self-starter.
Comfortable adapting to new situations and ambiguity in a high-growth business.

Nice To Haves

Experience in a technology, SaaS, software, or professional services environment.
Experience using CRM platforms, preferably Salesforce.
Familiarity with CCaaS, CX technology, AI, automation, or enterprise software.
Interest in technology, processes, and numbers, and in balancing features, functionality, and affordability.

Responsibilities

Build and maintain relationships with vendor sales representatives, account executives, and sales managers in assigned organizations.
Establish Acliviti as a trusted delivery and consulting partner that helps vendor representatives win and expand customer opportunities.
Communicate Acliviti’s value proposition and how its consulting, implementation, and CX transformation capabilities complement vendor solutions.
Conduct regular partner meetings to understand vendor sales priorities, territories, target accounts, and customer needs.
Maintain consistent engagement with vendor representatives to build awareness, trust, and collaboration.
Identify opportunities within vendor sales organizations where Acliviti’s services can support customer needs.
Educate vendor representatives on when and how to engage Acliviti in customer opportunities.
Generate customer-facing meetings by encouraging vendor representatives to introduce Acliviti to their accounts.
Support joint customer conversations and presentations to introduce Acliviti’s capabilities and establish credibility.
Maintain outreach and engagement activity to build a healthy pipeline of potential opportunities.
Gather preliminary information on customer opportunities, including technology platforms, business challenges, project objectives, and key stakeholders.
Complete opportunity intake documentation with relevant customer and account information.
Understand customers’ current technology environments, potential needs, and vendors’ positions in opportunities.
Coordinate with Acliviti’s sales team to review opportunities and determine next steps.
Secure and coordinate joint discovery meetings with vendor representatives and Acliviti’s sales team.
Maintain accurate opportunity activity, meeting outcomes, and relationship notes in Salesforce.
Develop knowledge of assigned vendor platforms, products, services, and go-to-market strategies.
Understand Acliviti’s service offerings, differentiators, and value proposition across CX transformation, CCaaS, AI, automation, and integrations.
Identify opportunities where Acliviti can help vendors compete, differentiate their offerings, and address customer requirements.
Stay informed about vendor developments, competitive positioning, and emerging technology trends.
Continuously strengthen product and industry knowledge to support credible, commercially focused conversations with vendor representatives.
Meet performance measures relating to partner engagement, vendor sales enablement, joint customer discovery meetings, qualified opportunities, and pipeline contribution.