Channel Sales Director - USA Central

Omilia

4h • Onsite

About The Position

The Channel Sales Director, Central is Omilia's field presence across the Central territory (Chicago, Ohio Valley, Great Plains). This is a tip-of-spear pipeline creation role: the CSD operates inside the partner ecosystem, activating advisors and reseller reps, co-selling on active opportunities, and introducing qualified deals to Omilia AEs. Success is measured by activated relationships and qualified pipeline, not program management — this is a field execution role, distinct from the program-owning Channel Director roles.

Requirements

• 3–7 years in a field channel, overlay, or partner sales role within the Central market.
• Existing relationships with technology advisors, reseller reps, or BPO technology contacts in the Central territory — non-negotiable for external hires.
• Track record of quota attainment in a field channel or overlay role.
• Understanding of CCaaS platform ecosystems and how AI/automation solutions overlay on contact center platforms.
• Chicago-area presence or strong Central market knowledge preferred; note AppDirect Chicago HQ and AVANT Chicago HQ as relevant TSD anchors in the territory.

Nice To Haves

• Prior experience as a TSD advisor, sub-agent, or CCaaS supplier-facing overlay in the Central territory.
• Existing relationships with AVANT or AppDirect/TBI Central agencies; AVANT Chicago HQ presence a strong plus.
• Familiarity with conversational AI or contact center automation solutions.

Responsibilities

• Own activated, field-level relationships with individual advisors, reseller reps, and BPO technology contacts across the Central territory.
• Own qualified pipeline creation from partner-submitted opportunities within the territory, not program or agreement management.
• Maintain a 24-hour response protocol on all partner-submitted opportunities from Day 1.
• Own Omilia's field presence and awareness within the Central partner ecosystem across all segment types.
• Prioritize engagement with the territory's key TSD anchors — including AppDirect Chicago HQ and AVANT Chicago HQ — to maximize advisor activation.
• Provide field intelligence to Channel Directors on partner activity, competitive dynamics, and advisor/reseller sentiment in territory.
• Own territory pipeline accuracy, ensuring partner and advisor attribution in CRM reflects actual deal sourcing.
• Operate inside the partner ecosystem across all segment types within the Central territory.
• Build and maintain active relationships with individual advisors, reseller reps, and BPO technology contacts within the territory.
• Attend regional TSD events, reseller summits, and partner meetups as Omilia's field representative.
• Co-sell on active partner-submitted opportunities: qualify, provide Omilia domain expertise, and introduce the Omilia AE.
• Drive Omilia awareness with CCaaS platform field teams (Five9, Genesys, NICE CXone, Talkdesk) operating in the Central territory.
• Build and manage a territory pipeline from partner-sourced deals and track in CRM with accurate partner and advisor attribution.
• Prioritize time and coverage across advisors, reseller reps, and BPO contacts to maximize qualified pipeline generation in territory.

Benefits

• Fixed compensation
• Long-term employment with working days vacation
• Development in professional growth (courses, training, etc)
• Being part of successful cutting-edge technology products that are making a global impact in the service industry
• Proficient and fun-to-work-with colleagues
• Apple gear

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed