Account Manager
About The Position
We are seeking a motivated, high-potential Channel Partner Account Manager to help accelerate growth across our North American channel partner network. This is a hands-on, individual contributor role for someone early in their career who wants real responsibility, exposure to cross-functional teams, and a clear path for growth. Reporting to the Manager, Account Management, you will work closely as a teammate with the Channel Partner Solutions Manager to grow existing accounts, develop new opportunities, and deliver a best-in-class customer experience. This role blends consultative selling, operational execution, and strategic account development—ideal for someone who enjoys both thinking and doing.
Requirements
- 2–5 years of experience in B2B sales, account management, or customer-facing roles within a manufacturing environment.
- Bachelor’s degree in Business or a related field.
- Demonstrated ability to proactively manage accounts and drive revenue growth.
- Strong analytical skills with the ability to translate data into actionable insights.
- Advanced proficiency with Microsoft Office, CRM, and ERP systems.
- Excellent written and verbal communication skills.
- Ability to manage multiple priorities and stakeholders in a fast-paced environment.
- Willingness to travel occasionally for customer visits and trade shows.
Nice To Haves
- Experience in or exposure to SaaS or technology-enabled solutions.
- Working knowledge of Sales, Operations, Finance, and IT functions.
- International sales and shipping experience; familiarity with freight forwarding is a plus.
Responsibilities
- Grow and develop channel partner accounts by partnering with the Channel Partner Solutions Manager to build pipeline, expand wallet share, and pursue new customer opportunities.
- Create and execute account business plans that clearly define where we play, how we win, and how we grow—grounded in data and customer insight.
- Drive revenue through proactive account management, cross-selling, and new business development initiatives.
- Analyze sales data, order history, and trends to identify risks and opportunities, enabling consultative conversations focused on long-term customer success.
- Own territory forecasting, reporting, and sales analysis for the channel partner segment.
- Manage end-to-end order execution, including order entry, pricing validation, ERP accuracy, and lead-time tracking.
- Prepare and present quotes, proposals, and pricing for both transactional and growth opportunities.
- Coordinate cross-functionally with manufacturing, logistics, and international shipping teams to ensure accurate, on-time delivery.
- Collaborate with Sales and Technical teams to recommend solutions, price new products, upgrades, and add-ons.
- Support key account initiatives, including RMAs, service, and warranty issue resolution.
- Serve as a primary customer point of contact, delivering a high-quality, responsive, and professional experience throughout the sales cycle.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
