Channel Operations Specialist, Industrial

Red Wing Shoe Company•Red Wing, MN

7d•Hybrid

About The Position

Red Wing Shoe is seeking a Channel Operations Specialist to join our Revenue Operations team. The Channel Operations Specialist, Industrial is responsible for partnering with Business Unit, Field Sales, Revenue Operations, and Cross-Functional teams to drive ongoing execution of annual financial and operational plans with an emphasis on driving revenue performance across each of our brands and Industrial distribution channels. Taking an analytical approach, they provide daily partnership and support to our selling teams and internal partners to drive execute against revenue-related opportunities and risks across our brands and Industrial channels. Critically, they are responsible for acting as the voice of the customer to ensure selling and corporate teams are delivering a remarkable, on-brand customer experience.

Requirements

3-5 years of experience in sales operations, channel operations, account support, business operations, or industrial/commercial sales environments
Experience supporting channel partners
Proficiency in CRM systems (Salesforce) and Microsoft Office Suite, especially Excel
Experience analyzing sales performance, reporting metrics, and identifying process improvements
Strong project coordination and cross-functional collaboration experience
Strong communication and analytical skills required, including the ability to effectively interpret and articulate customer business needs, document, and translate them into operating procedures.
Demonstrated ability to get results through collaboration with organizational partners.
Ability to evaluate and optimize processes and procedures.
Exhibits knowledge and research ability to incorporate emerging industry and technology practices when solving business problems.

Responsibilities

Supports the Industrial business across all brands and channels by providing ongoing executional support to deliver our defined financial and operational plans.
Collaborates with business analyst, sales leaders, and individual sellers to create visibility and drive adherence to our defined KPI’s, sales targets and annual objectives.
Works directly with internal stakeholders (Marketing, Brand Protection, Demand Planning, etc.) to plan and coordinate the execution of corporate initiatives through a customer first approach.
Partners with business analyst, demand planning and sales leadership to ensure the right inventory is in place at the right time, identifies and communicates inventory risks and opportunities.
Acts as a day-to-day partner and operational resource to selling teams and key customers to build collaborative relationships and ensure their needs and revenue targets are being met.
Supports field communication strategies and timely message delivery.
Helps prepare and manage Trade Shows, Sales Meetings, and other sales related events and activities.
Provide information and materials to sales teams in advance of larger account opportunities and meetings.
Partners with sales, marketing, and product teams to create all selling materials annually and assure that they are in the appropriate public folders for internal sales, customer experience and marketing teams.